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Job Responsibilities Supervise End-to-End CIR teams, including 1:1s, workload prioritization, and feedback. Manage team development, focusing on career growth and continued learning. Facilitate customer meetings to reconcile issues, conflicts, and ensure timely payments. Adapt techniques to solve complex problems and analyze team data for actionable directives. Set priorities, assign tasks, provide performance feedback, and lead change initiatives Prepare and present regular reports on collections and dispute activities and performance Lead projects, ensuring alignment with business strategies and meeting objectives and deadlines Participate in corporate programs, comply with standards and policies, and uphold 3M’s values and ethics. Has a considerable impact on the functional work group/team, providing coaching and leadership. Train, mentor and evaluate the performance of the team Develop and implement strategies to improve team performance and efficiency Manage project timelines, resources, and deliverables to ensure successful outcomes Collaborate cross-functionally to address customer complaints and find creative solutions with other departments, such as credit, finance, and sales, to resolve complex issues and improve overall customer experience Identify opportunities to enhance service capacity, improve customer experience, and achieve operational excellence. Lead and support the implementation of new processes and manage change initiatives. Coordinate with other departments, such as accounting and customer service, to resolve issues related to Qualifications Bachelor's degree and minimum of 6 years' experience in finance, account receivable/collections or pricing Minimum 3 years' experience in leadership position Strong analytical, communication, and presentation skills with the ability to multi-task under time constraints. Ability to engage, influence, coach, develop others, and lead cross-functional teams.
Here's where they are and how to stand out in your applications.
14.070Jobs
3.674IN
80%EN
The sheer volume works in your favor: 14,070 open positions mean employers are actively hiring. But volume also means competition. India has the most listings (3,674), followed by the US (2,353), Singapore (1,258), Australia (1,128), and Canada (626). If you're flexible on location, check all five — your next role might be waiting in a market you hadn't considered.
FlexBoard is hiring the most aggressively (777 open roles), with remote zest jobs, wawa, vacancy global pro, and remote click jobs close behind. When you apply, research which employers dominate your target region. Their high volume suggests they hire often and may have clearer career paths.
Here's what hiring managers for customer service always ask: 'Tell me about a time you had to handle an angry customer. What did you do, and what was the outcome?' Prepare a real example where you stayed calm, listened first, and solved the problem — or escalated it thoughtfully. Show that you see conflict as information, not threat.
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