Senior Service Advisor

About Tauranga Motor Company Tauranga Motor Company is a well established leading motor vehicle dealership group with sites in the Waikato and Bay of Plenty and represents some of the country’s best known automotive brands GWM, Honda, GAC, XPENG Kia, Suzuki, Omoda Jaecoo and Mahindra. About the Role We are currently looking for a motivated, experienced Service Advisor to join our GWM, Honda, GAC, XPENG and Mahindra service reception team at our busy, purpose built Hamilton dealership. The role involves becoming a central figure in our service team and ensuring a high standard of customer service is provided to our customers. You will bring with you strong knowledge of systems and processes and be driven to work with the Service Manager to implement improvements to our existing Service Department. You will be adept at working in a team and bringing out the best in others while ensuring customer and business expectations are met. Experience in providing great frontline customer service in a motor vehicle dealership is required, as well as: Excellent communication skills - face to face, on the phone and written Strong computer skills An approachable, welcoming and professional manner A high standard of personal presentation Ability to work as part of a busy team Driver’s License While previous automotive industry experience would be an advantage we would also love to hear from you if you have strong customer service and organisational skills from other industries. This is a full time job working Monday-Friday and comes with competitive remuneration. Only successful applicants will be contacted.