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Responsibilities: Answer all incoming calls and respond to guests' inquiries in an efficient and professional manner Handle restaurant reservations. Ensure all reservations are promptly and accurately entered and updated consistently Handle in-room dining orders from Hotel guests Create, update and maintain guest profiles in the restaurant reservation system and ensure that all information maintained is accurate Handle wake-up calls Requirements: Diploma in Hospitality or Tourism management Minimum 1 year relevant experience Customer-oriented with strong communications skills and telephone skills Good command of spoken English, Putonghua and Cantonese Able to work independently and shift duty is required Interested candidates please click "Apply Now" or Whatsapp your resume to 6468 1645 . Hilton Recruitment Website 希爾頓招聘網址： jobs.hilton.com