Store Admin - Office Hours (Luxury Jewellery Brand - Changi Airport)

✨ Be part of a prestigious luxury retail brand and deliver exceptional in-store support and customer service. 💎 Attractive salary package + performance-based incentives 🕘 Enjoy a stable Monday–Friday work schedule (9.00 am–6.30 pm) 📍Working Location at Changi Airport Job Responsibilities Manage and oversee daily store operations, including all cycle counts, quarterly stock takes, and annual inventory activities. Coordinate back-office operations, including data entry, product receiving, invoice verification, and discrepancy management in partnership with the regional logistics team. Handle after-sales service activities, including repair coordination, shipment arrangements, repair status follow-ups, and timely communication with the sales team. Conduct weekly price-tagging activities, ensuring accurate pricing and product information across the store. Respond to customer enquiries regarding products, pricing, repairs, exchanges, and direct calls to the relevant Client Advisors when required. Liaise with IT and system vendors to resolve issues related to payment terminals, telephones, tablets, printers, computers, and other store equipment. Coordinate with external vendors on store maintenance matters, including permits, licences, renovations, and other operational requirements, while providing regular updates to the Store Manager. Provide administrative support, including roster planning, leave administration, petty cash management, replenishment of pantry and stationery supplies, uniform management, and employee engagement activities. Support the planning and execution of in-store events to ensure a seamless client experience. Assist Client Advisors with payment processing, packaging, and gift-wrapping services to support sales activities. Manage the ordering, issuance, alteration, collection, exchange, and disposal of employee uniforms. Prepare operational reports and provide administrative support to the Store Manager. Job Requirements Fluent in both spoken and written English. Meticulous, organised, and able to thrive in a fast-paced retail environment. Strong understanding of store operations, procedures, and inventory management processes. Proficient in Microsoft Office applications, including Excel, Word, and PowerPoint. Strong communication and interpersonal skills, with the ability to collaborate effectively across different teams. Previous experience in luxury retail, hospitality, or a customer-facing environment will be an advantage ✔️ Apply now and be part of an exclusive retail experience! Registration No: R1875146 EA Licence No: 22C1376