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ServiceNow Technical Developer 📍 Location: Kuala Lumpur, Malaysia (On-site) 🏢 Industry: Leading Bank 💼 Employment Type: Full-time Job Overview We are looking for an experienced ServiceNow Technical Developer to join a leading banking technology team in Kuala Lumpur. The ideal candidate will have strong hands-on experience in ServiceNow development, workflow automation, CMDB management, and enterprise integrations across ITSM, ITOM, and ITAM modules. Key Responsibilities Develop, configure, and customize ServiceNow ITSM, ITOM, and ITAM modules. Build workflows, business rules, UI policies, scripts, and dashboards . Design and maintain CMDB structures, CI relationships, and data normalization . Develop integrations using REST/SOAP APIs, MID Servers, and web services . Implement automation using Flow Designer, Orchestration, and scheduled jobs . Create Performance Analytics dashboards, KPIs, and reports . Troubleshoot platform issues and ensure adherence to ServiceNow best practices and governance standards . Collaborate with architects, administrators, operations teams, and business stakeholders. Required Skills & Experience 6–10+ years of hands-on ServiceNow development experience. Strong expertise in ITSM, ITOM, and ITAM modules: Incident Change Problem Request Discovery Service Mapping Event Management SAM / HAM Proficiency in: JavaScript GlideScript HTML/CSS Flow Designer REST/SOAP APIs MID Server integrations Experience with CMDB design, workflow automation, and enterprise integrations is essential. Certifications (Preferred / Advantageous) ServiceNow Certified System Administrator (CSA) ServiceNow Certified Application Developer (CAD) ServiceNow CIS – ITSM ServiceNow CIS – ITOM ServiceNow CIS – ITAM Education Bachelor’s Degree in Computer Science, Information Technology, or a related field . Why Join Us? Opportunity to work with a leading banking organization . Exposure to large-scale ServiceNow transformation and enterprise implementations . Collaborative environment with high-impact technology initiatives . Apply Now 📧 Send your updated CV to: priya@tech-matrix.com.my
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The employers posting the most developer roles are Link Group (369 jobs), Upvanta (257), jobgether (226), and OfferZen (212). If you're applying to any of these, research their hiring patterns. They move fast and post often, which means they're either scaling hard or replacing people who didn't fit.
In your interview, expect this: 'Walk me through the last time you had to debug something that took you more than an hour. What was it, what did you try first, and what would you do differently?' Hiring managers ask this to see if you think systematically or just try random fixes. Have a real example ready with specifics.