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Customer Service & Sales Officer 客戶服務代表 (電話 / 電郵 / Whatsapp)

Swire Coca-Cola · Sha Tin District

📅 05/08/2026
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職責: 透過電話 / Whatsapp / Email 處理訂單,並確保訂單紀錄正確 處理客戶查詢及任何跟進事宜 以電話/ 電郵為客戶提供服務,維持良好客戶關係 執行主管安排的其他工作 資歷: 中五或以上程度 良好電話禮儀、溝通技巧及解難能力 懂閱讀及書寫中英文 熟悉電腦應用軟件,如MS Office和中英文輸入 歡迎其他行業人士或應届畢業生加入 工作時間及待遇: 星期一至六 (5 天日間輪班):上午8時至下午6時或上午8時半至下午6時半,每週工作5天,每天工作9小時 月薪$15,000 - $18,000, 酌情花紅、表現獎金、培訓津貼、醫療福利、有薪年假10日起、生日假、有薪婚假及恩恤假、侍產假20日、太古集團購物優惠、廠內飲品任飲、免費廠車服務、員工康樂活動 以下其中一個申請方法: 1. 按"Quick Apply" 提交履歷表申請, 註明現時及期望薪金, 最快上班日期 2. 招聘熱線: 5502 0282 (https://wa.me/ 85255020282 *申請人所提交之個人資料將絕對保密及只作招聘用途。所有個人資料將在招聘後銷毀。 Responsibilities: Make outbound / inbound calls for customer order taking and maintain accurate order records Handle customers’ enquiries and all follow up matters Provide customer services via phone and e-mail Perform ad hoc duties as assigned Requirements: Form 5 or above Good telephone manner, communication and problem-solving skills Good command of written and spoken English and Chinese Proficient in using MS Office and Chinese word processing Recent graduates and candidates from other industries are also welcome Interested parties please submit your resume with current and expected salary and your availability by clicking 'Quick Apply'. Personal data provided are treated in strictest confidence and for recruitment purposes only. All information will be destroyed after the process completed. Diversity, Equality, Inclusion & Belonging Swire Coca-Cola is committed to fostering an environment that values Diversity, Equality, Inclusion, and Belonging. We believe that a diverse workforce drives our goals and contributes to overall success. As an equal opportunity employer, Swire Coca-Cola hires talented individuals from any backgrounds and conditions. We strive to create a work environment that is respectful, inclusive, and free from any form of discrimination, harassment, or intimidation. If you require special assistance due to disability or any other conditions during any stage of the recruitment process, please feel free to contact us at any time. We appreciate your interest in joining our team and your commitment to contributing to a diverse and inclusive workplace. Application & Privacy Notice We are committed to protecting your personal data. Before submitting your application, please take a moment to review our Personal Data (Privacy) Policy and Personal Information Collection (PIC) Statement available on our Company website at https://www.swirecocacola.com/en/Others/Privacy-Notice.html By submitting your application, you acknowledge and accept the terms outlined in our PIC Statement. All information provided will be handled with strict confidentiality and used solely for recruitment purposes.
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