Director of Admissions

Position Summary: Bangkok University (BU) is seeking a dynamic and results-driven Director of Admissions to lead our admissions team in a highly competitive educational environment. The Director of Admissions will be responsible for overseeing all aspects of the admissions process, including recruitment, application review, enrollment strategy, and data analysis. This role requires a strategic leader who can balance long-term planning with day-to-day operational excellence to ensure the institution's goals for student enrollment are met. Key Responsibilities: 1. Team Management: Plan, organize, coordinate, and supervise the work of the Admissions Office staff to ensure smooth and efficient operations. Lead and motivate the team, setting clear performance expectations, conducting regular training, and providing feedback to ensure continuous development. Oversee the daily operations of the Admissions Office and ensure departmental goals are met in alignment with the institution’s overall objectives. Collaborate with senior management and other departments to ensure the seamless execution of recruitment and enrollment strategies. 2. Customer Service Excellence: Handle customer service inquiries, address concerns, and resolve problems efficiently and professionally. Ensure a high level of service is provided to all prospective students, parents, and other stakeholders involved in the admissions process. 3. Cross-Functional Coordination: Coordinate with various departments, including marketing, student services, and finance, to ensure a unified approach to admissions and enrollment. Foster collaboration between teams to improve recruitment strategies and support student retention. 4. Data Management & Reporting: Regularly analyze key performance metrics and prepare detailed managerial reports on the admissions process, trends, and performance outcomes. Present data-driven insights and recommendations to management for strategic decision-making and future planning. 5. Innovation and Process Improvement: Continuously assess and innovate the admissions office processes and systems, introducing improvements to enhance efficiency and support organizational growth. Identify opportunities to streamline operations, reduce costs, and improve the student experience. Qualifications: Bachelor's degree in Nonprofit Management, Business, Communications, or a related field (or equivalent experience). Bachelor ’s or Master Degree in Business (or related areas) 10years experience or more, preferably have some experience in leadership roles / Good Leadership skills Excellent in English (reading-writing-speaking) Strong Strategic thinking, Communication Skills, Interpersonal, Customer Service skills, problem solving skills, and critical thinking skills Proficiency in Microsoft Office, Excel and Other Office Software Tools Paying attention to detail, accuracy, and quality of works