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About the Role We are seeking an experienced and strategic Vice President – Property Management to lead the overall property management operations of one of Thailand's leading shopping centers. This role is responsible for driving operational excellence, ensuring a safe and efficient environment, enhancing customer and tenant satisfaction, and leading multidisciplinary teams to achieve business objectives. Key Responsibilities Lead and oversee all building operations, facility management, and support services to ensure safety, operational efficiency, and service excellence. Manage preventive and corrective maintenance programs, facility services, and equipment rental operations to support business operations and maximize revenue opportunities. Develop and implement risk management, safety, and emergency response strategies to minimize operational risks and incidents. Plan, control, and monitor operational budgets and expenses while managing subcontractor performance to achieve quality, cost, and service targets. Enhance service quality and customer experience by maintaining high satisfaction levels among both tenants (B2B) and shoppers (B2C), while proactively reducing service complaints. Lead, coach, and develop cross-functional operational teams to ensure high-performance service delivery and continuous improvement. Collaborate with internal stakeholders to optimize operational performance and support the organization's strategic business goals. Qualifications Bachelor's degree or higher in Facility Management, Engineering, Business Administration, or a related field. Extensive experience in property management, facility management, building operations, or construction (horizontal and/or vertical developments). Experience in safety management, risk management, or emergency response planning is an advantage. Strong leadership skills with proven experience managing multiple teams and cross-functional stakeholders. Excellent communication, coordination, analytical, and problem-solving skills. Proficient in Microsoft Office applications. Experience in shopping centers, mixed-use developments, commercial real estate, or large-scale properties will be highly preferred.