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Client Experience: Warmly welcome and check in clients as they arrive, ensuring they feel comfortable and attended to in our reception area. Appointment Management: Handle booking inquiries via phone, WhatsApp, and walk-ins. Manage the schedule for our therapists to ensure smooth operations during your shift. Service Consultation: Have a basic understanding of our treatments to accurately answer client questions and guide their bookings. Operations & Payment: Process payments seamlessly, issue receipts, and manage cash drawer duties before handing over to the next shift.