Retail Manager / Operation Manager

Key Roles and Responsibilities: Ensure effective store execution of allocation strategies and promotional campaigns, act as the key point of contact with the Operations team. Monitor store performance, identify issues, and provide timely interventions; communicate feedback between stores and the category team. Provide visual merchandising guidelines and space allocation plans to stores. Contribute input to defining localization strategies (defined by the cluster team) and ensure proper implementation in stores. Conduct product knowledge training and fundamental sales skills training for store teams by cluster. Work closely with Buyers, Category Marketing Managers, and Store teams to drive category performance. Supervise and mentor subordinates to ensure effective performance, readiness, and development, including support for promotional activities. Qualifications: Bachelor’s degree in business administration, Marketing, Retail Management, or related field. Minimum 3 years of working experience in Retail Operations , Operation Manager , or related functions. Strong analytical skills with the ability to interpret sales data and store performance metrics. Good understanding of store operations, visual merchandising, and basic retail KPIs. Strong communication and coordination skills to work effectively with cross-functional teams (Operations, Buying, Marketing, and Store teams) Ability to travel to stores or off-site locations as required. Proficiency in Microsoft Office (Excel, PowerPoint, Word).