Manager - Membership & Society

Conectere Events is the appointed secretariat for several reputable medical societies in Singapore. The Executive (Association Management) is responsible for providing administrative, operational, and membership support to these medical societies. This role serves as the primary point of contact for society members, committees, and stakeholders, ensuring the smooth execution of governance, membership services, meetings, educational activities, and special projects. The ideal candidate is highly organized, detail-oriented, and able to manage multiple priorities while maintaining a high level of professionalism. Key Responsibilities Association & Secretariat Management Provide secretariat support to assigned medical societies and committees. Coordinate council, executive committee, and annual general meetings, including agenda preparation, meeting papers, minutes, and follow-up actions. Maintain accurate records, governance documents, and correspondence. Ensure compliance with the society's constitution, policies, and regulatory requirements. Membership Management Administer membership applications, renewals, and resignations. Maintain accurate membership databases and records. Respond to member enquiries in a timely and professional manner. Develop initiatives to improve member engagement, retention, and satisfaction. Event & Education Management Coordinate conferences, seminars, workshops, webinars, and continuing medical education (CME) activities. Liaise with speakers, sponsors, venues, vendors, and participants. Manage event registrations, logistics, and post-event evaluations. Assist with budgeting and financial reconciliation for events. Stakeholder Engagement Build and maintain strong relationships with council members, healthcare professionals, sponsors, partners, and external vendors. Coordinate communications with members through newsletters, email campaigns, websites, and social media platforms. Support committee activities and working groups. Financial & Administrative Support Assist in preparing budgets and monitoring expenditures. Process invoices, reimbursements, and payments. Prepare reports and maintain financial records in collaboration with the finance team. Support procurement and contract administration where required. Project Management Coordinate multiple projects and ensure timely delivery of key milestones. Monitor project timelines and prepare progress reports. Identify opportunities to improve operational efficiency and member services. General Administration Maintain filing systems and document management processes. Prepare reports, presentations, and meeting materials. Perform other duties assigned by management. Qualifications Bachelor's degree or Diploma in Business Administration, Healthcare Management, Communications, Marketing, Event Management, or a related discipline. 2–5 years of experience in association management, healthcare administration, event management, or a similar role. Experience supporting professional or medical associations is an advantage. Skills & Competencies Excellent organizational and time management skills. Strong written and verbal communication abilities. Ability to manage multiple projects simultaneously. Strong interpersonal and stakeholder management skills. High attention to detail and accuracy. Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook). Experience with CRM or membership management systems is an advantage. Familiarity with event management platforms and virtual meeting tools. Ability to work independently and collaboratively in a fast-paced environment. Preferred Attributes Professional, proactive, and customer-service oriented. Strong problem-solving and critical-thinking skills. Ability to handle confidential information with discretion. Adaptable and able to manage changing priorities. Interest in healthcare, medical education, or professional societies