Team Leader Family Support & Community Engagement

Lead meaningful change for children, young people and families across the Southwest region. In this rewarding leadership role, you'll guide a team of dedicated practitioners delivering evidence-informed family support services that promote safety, wellbeing, resilience and recovery. Working collaboratively with internal teams, community partners and sector stakeholders, you'll help strengthen service integration and ensure vulnerable families receive coordinated, culturally responsive support when they need it most. As a Team Leader - Family Support & Community Engagement , you will: Lead and support a team of practitioners delivering Strengthening and Restoring Families programs, providing clinical and operational oversight to achieve positive outcomes for children and families. Guide effective case management practice, including risk assessment, complex case planning, supervision, workforce development and quality assurance. Build and maintain strong partnerships with community organisations, Aboriginal services and sector stakeholders to strengthen service coordination, access and inclusion. Contribute to program performance, continuous improvement, compliance and strategic initiatives that enhance family safety, wellbeing and long-term resilience across the Southwest region. Position Details Part-time, fixed term position until 30 June 2027 0.7 FTE working 26.6 hours per week $125,021 (pro-rata) p/a + Super & Salary Packaging What We’re Looking For We value individuals who bring dedication, empathy, and expertise to their roles. To succeed in this position, you will have: A tertiary qualification in Social Work, Psychology, Human Services, or equivalent, or equivalent work experience. Knowledge of relevant legislation with a demonstrated compliance in work practices. Demonstrated experience providing positive leadership and supervision with a focus on support and accountability of a team within a complex service delivery environment. Demonstrated ability to identify barriers impacting participation and access for families and work collaboratively with practitioners and stakeholders to support practical, inclusive solutions. Highly developed interpersonal skills with the ability to build effective relationships across the organisation and externally. Highly developed communication skills with an ability to convey ideas clearly and effectively in both written documents and verbal interactions. Demonstrated ability to develop processes and systems to improve the quality-of-service ensuring sustainability of service activity. Why Work with Us? At Meli, we offer more than just a job—we provide a platform to thrive, grow, and make an impact. Our Employee Value Proposition (EVP) includes: Supportive Culture: Join a values-driven organization that fosters collaboration and innovation. Career Growth: Access ongoing Learning & Development opportunities and clear pathways for progression. Financial Benefits: Enjoy salary packaging up to $15,900 per year, enhancing your financial well-being. Work-Life Balance: Benefit from flexible ways of working. Employee Wellbeing: Participate in employee-led Inclusion Working Groups, access confidential counselling via our Employee Assistance Program, and enjoy paid parental leave above the government scheme. Diversity and Inclusion: Be part of a team that celebrates diversity and actively supports individuals from all walks of life. How to Apply We’re excited to hear from you! Please submit your application, including a résumé and addressing the key selection criteria in the application form. Applications close 11:59pm, Wednesday 19th August 2026 For more information about the position please contact Anneke Glaubitz, Manager Family Support Restoring Families on 0455 524 863 . Join Our Commitment Meli is committed to providing a child-safe environment. We have zero tolerance of any abuse or harm of children. Our recruitment practices reflect our commitment to ensuring the safety and wellbeing of children and young people in our care. All employment with Meli is subject to reference checks, a satisfactory national (and international where relevant) police check, VIT Check (where applicable) and a current Working with Children Check prior to commencement of any paid or unpaid work and/or participation in any service or undertaking. Meli is proud to be an equal-opportunity employer. We actively encourage applications from Aboriginal and Torres Strait Islander people, individuals from culturally diverse backgrounds, LGBTQIA+ community members, people living with disabilities, and those looking to return to the workforce. Our usual process includes a written application, a phone call and a panel interview. If you require adjustments to the recruitment process, please email us at recruitment@meli.org.au to discuss how we can best support you. Take the Next Step If you’re ready to inspire change and make a lasting impact, click Apply Now and start your journey with Meli.