Receptionist (Medical)

The Role - Casual with future potential to part time . An exciting opportunity is available to add an additional experienced Receptionist to join our close-knit team in Starhill Medical Centre. We are looking for a Receptionist who is proactive, flexible and able to work under pressure when required. You will have excellent communication and interpersonal skills and thrive working in a team environment. Generous remuneration. Responsibilities To provide a high quality first point of contact for all patients and customers Answer incoming calls to the clinic, redirect and take messages Provide a welcoming and supportive environment for patients, greeting patients as they come into the clinic, assisting with any paperwork and handling enquiries in a timely and professional manner Booking future appointments using Best Practice Software Invoicing for medical consultations Updating histories and records Facilitate communication between patients, the doctors and nurse as required Maintain confidentiality of company operational, personnel and financial details as well as patient privacy Ensure that medical or other billing is carried out correctly Administrative tasks-scanning, data entering, emailing. Maintain a high level of accuracy when recording and maintaining patient, clinic and service information About the applicant To be successful in this role, the right candidate will need to: Be compassionate and have a caring disposition Have an eye for detail and desire for things to be accurate and complete A friendly approach and patient-centred focus Be well presented Required to cover shifts as required (annual leave and sick leave cover) Have a calm and considered demeanour when under pressure Be motivated to learn and want to continue to grow their skill set and experience over time Preferred Criteria Previous Medical Reception experience preferable People Skills Well-developed verbal and written communication skills Intermediate level computer literacy Ability to provide effective customer service in a professional manner Ability to work autonomously and as part of a team Excellent organisational skills and the capacity to take initiative, to follow instructions Knowledge of medical terminology and health systems (e.g. Medicare) is highly desirable Knowledge of Best Practice Software Why Join Us? Generous Remuneration - Salary commensurate with experience Fantastic Working Environment - Fully resourced facility and a friendly, supportive team!