IT Support Specialist (English & Chinese Speaking)

Job Descriptions 1.Planning for IT equipment preventive maintenance on regular basis throughout the year and conduct the maintenance activities as planned in order to keep company’s IT equipment running and prevent any costly unplanned downtime from unexpected equipment failure. 2.Planning for software license renewal and managing software license renewal according to the plan to ensure company can fully and legally use software required. 3.Managing the anti-virus software on company-owned IT equipment to be effective in protecting the equipment 4.Giving suggestion on selecting software and providing legal software as requested and approved from departments in cost-effective manner through price and specification of software and hardware comparison which can be found from suppliers to ensure that the purchased software and hardware are legal and sufficient to carry out the job expected. 5.Taking care of network, connection, and server to ensure smooth, and safe connection, and database security 6.Developing and improving company website as requested and approved to ensure correct and update information is provided on the website 7.Coordinating on corporate artwork preparation such as business card or other document those are requested and approved with related parties such as requesting department and supplier or creating it by one’s own self on the Photoshop to ensure the impressive, professional, and reliable outlook of the company 8.Oversee IT and computer equipment, gadget, and connection in the meeting room to facilitate smooth online meetings 9.Monitoring and maintaining office equipment by physical checking number and condition 10.Being responsible for preparation of new member such as fingerprint scan 11.Prepare attendant data to be send to HR Manager 12.Disbursement of office expenses such as Car maintenance Invoices, Printer Invoices to be sent to finance department on weekly basis. Qualifications Bachelor's degree in Information Technology, Computer Science, Computer Engineering, or a related field. At least 1–3 years of experience in IT Support, Helpdesk, System Administration, or a related role. (Fresh graduates with strong technical skills are welcome.) Strong knowledge of computer hardware, software installation, troubleshooting, and preventive maintenance. Experience in managing IT assets, including computers, printers, scanners, Basic knowledge of network infrastructure, including LAN/Wi-Fi, Internet connectivity, routers, switches, VPN, and server environments. Experience in coordinating with vendors for IT equipment procurement, maintenance, warranty claims, and software license renewals. Proficient in graphic design tools such as Adobe Photoshop, Adobe Illustrator, Canva, or equivalent software for creating corporate artwork. Skilled in creating professional presentations using Microsoft PowerPoint or Canva, with a good sense of layout, branding, and visual communication. Good command of English (reading technical documents and communicating with software or hardware vendors is an advantage).