IT Executive

Here's a recruitment/posting version for an IT Executive , following the same template and style as your other job postings. Position Title: IT Executive Position Level: Executive Reports to: IT Manager Location: HQ – Nilai, Negeri Sembilan "Empowering Technology. Enabling Business." Position Overview We are looking for a proactive and technically skilled IT Executive to support the Company's IT operations by maintaining IT infrastructure, providing technical support, and ensuring the smooth operation of hardware, software, networks, and business systems. This role works closely with internal users and external vendors to deliver reliable IT services while supporting system enhancements and technology initiatives. Key Responsibilities Provide first-level technical support for hardware, software, network, email, printers, and other IT-related issues, ensuring timely resolution and minimal disruption to business operations. Install, configure, maintain, and troubleshoot computers, laptops, operating systems, software applications, and peripheral devices. Monitor and maintain the Company's IT infrastructure, including networks, servers, internet connectivity, and system performance to ensure reliability and security. Assist in implementing IT policies, cybersecurity measures, system backups, antivirus protection, and data security practices in accordance with Company standards. Support the implementation, testing, maintenance, and enhancement of business applications, ERP systems, and other IT solutions. Coordinate with external vendors and service providers for system support, equipment maintenance, software licensing, and IT procurement. Maintain IT documentation, user accounts, asset inventories, software licenses, and technical records while ensuring compliance with Company IT policies. Participate in IT projects, technology upgrades, and digital transformation initiatives, and perform other duties as assigned by Management. Requirements & Qualifications Must Have (Essential): Bachelor's Degree or Diploma in Information Technology, Computer Science, Information Systems, or a related field. Minimum 2–3 years of relevant experience in IT support, system administration, or infrastructure management. Good knowledge of computer hardware, software, networking, Windows operating systems, and Microsoft 365. Experience troubleshooting desktop, laptop, printer, and network-related issues. Strong analytical, problem-solving, and communication skills. Ability to work independently and provide excellent user support. Good to Have: Experience with ERP systems such as IFCA or other business applications. Knowledge of network devices, firewalls, routers, switches, and wireless infrastructure. Basic understanding of cybersecurity, data backup, and disaster recovery practices. Professional certifications such as CompTIA A+, Network+, Microsoft, Cisco (CCNA), or equivalent are an added advantage. Experience supporting IT projects, system implementations, or digital transformation initiatives.