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Benefits :13th Month Salary + Variable Bonus + Meal +Transport allowance Role Overview The Senior Infrastructure Support Engineer is responsible for providing end-user support and ensuring the stability, security, and efficiency of IT infrastructure. This role bridges Helpdesk, Data center, and Network functions while supporting daily operations, projects, and continuous service improvements. Key Responsibilities End-User Support Provide on-site and remote support for end-user including desktops, laptops, printers, and peripherals Deliver advanced troubleshooting, incident resolution, and escalation support to Helpdesk and Global IS teams Serve as the primary interface between end users and IS teams for requests, incidents, and service delivery System Administration Perform routine system administration tasks, including Windows Server maintenance, health checks, and system log monitoring Manage patch deployment (e.g., WSUS) to ensure systems remain secure and up to date Support hardware and software installation, configuration, and maintenance Maintain accurate IT asset inventory and ensure compliance with asset tracking policies Network & Security Support Demonstrate strong understanding of networking fundamentals, including TCP/IP, DNS, DHCP, and routing Install and maintain network infrastructure, including switches, wireless access points (APs), controllers, routers, and firewalls Troubleshoot network connectivity issues across LAN/Wi-Fi environments Support structured cabling and ensure proper network layout, labelling, and standards compliance Maintain and document network topology, cabling structure, and infrastructure inventory Monitor network performance, capacity, and availability to ensure optimal operation Support network security solutions, including endpoint protection (e.g., CrowdStrike), LAN security, BYOD controls, guest networks, and remote access solutions Assist in implementing and maintaining network security controls and compliance requirements Coordinate with network service providers and vendors for circuit installation, troubleshooting, and escalation Support deployment and maintenance of solutions such as Cloudflare, Endpoint Central, and future technologies (e.g., NAC) Virtualization (Preferred) Support Microsoft Hyper-V environments, including provisioning, starting/stopping, and monitoring virtual machines Perform resource monitoring (CPU, memory, disk utilization) to ensure optimal system performance Assist in VM lifecycle management, including provisioning, scaling, and decommissioning Backup & Recovery Management Execute and monitor daily backup jobs (e.g., Arcserve UDP) to ensure successful completion and data integrity Perform regular backup monitoring and reporting of job status Support ad-hoc file or folder restoration requests from users Conduct periodic restoration testing to validate disaster recovery readiness Operations & Project Support Support daily IT operations across office and production environments Job Requirements Education & Experienc e Degree in Information Systems, IT, or equivalent Minimum 5 years of experience in IT support and infrastructure operations At least 2 years of hands-on experience in LAN/network infrastructure management Technical Skill s Strong knowledge of: PC hardware and components Windows operating systems (Windows 10 and above) Microsoft Office applications Working knowledge of: Windows Server (2019 and above) Active Directory, Exchange, Microsoft 365 Basic networking and troubleshooting IT security and endpoint protection tools Certifications (Preferred) RHCSA, RHCE, MCSA, Azure/AWS Soft Skills Strong interpersonal and communication skills Self-motivated with the ability to learn new technologies Proactive with strong problem-solving skills and service improvement mindset Working hours: Mon to Fri, 8am to 5:45pm
Here's how to pick the right one and stand out in your application.
144.883Jobs
31.687IN
81%EN
That number is real. WorkMundi's database shows 144,883 open engineer roles across the world. India has the most with 31,687 jobs, followed by the United States with 30,084. If you just finished reading one job ad and felt paralyzed by choice, you're not alone—but this scale is actually an advantage. It means you can afford to be selective.
Start by geography and language. The majority of engineer ads—117,837 of them—have the job posting text written in English. Use that as one filter, but remember: the ad text language tells you nothing about whether the role actually requires you to speak English day-to-day. Read the job description carefully. Then check which countries have the volume you're targeting. Singapore, Poland, and Australia round out the top five after India and the US.
Next, learn who's hiring. Accenture has posted 2,801 engineer roles. andurilindustries, speechify, and jobgether are also actively recruiting. If you're applying to one of these names, research their hiring patterns and interview style before you apply. That homework pays off.
When you interview, expect the question every engineer hears: 'Tell me about a time you had to debug a problem that wasn't in your job description.' Have a specific story ready—not a general one. Name the tools, the deadline pressure, and what you learned. Hiring managers listen for whether you see problem-solving as part of the role itself, not a favour.