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Job Responsibilities Provide first-level IT support to end users for hardware, software, and network-related issues. Assist in the installation, configuration, and maintenance of computers, printers, and other IT equipment. Support user account management, system access, and IT documentation. Assist in troubleshooting technical issues and escalating complex problems when necessary. Participate in IT projects, system upgrades, and process improvement initiatives. Support data collection, reporting, and basic analysis activities. Maintain accurate records of IT assets and support activities. Ensure compliance with company IT policies, procedures, and security requirements. Perform other duties and assignments as required by the supervisor. Requirements Currently pursuing Bachelor's Degree in Information Technology, Computer Science, Software Engineering, Information Systems, or a related field. Basic knowledge of computer hardware, software, networking, and Microsoft Office applications. Strong problem-solving and analytical skills. Good communication and interpersonal skills. Willing to learn and able to work independently as well as in a team environment. Able to commit to the internship period required by the university.