Ecommerce Store Manager

Store Performance Management- Own sales, traffic, conversion, and profitability targets for e-commerce stores - Monitor daily/weekly/monthly store KPIs and drive action plans - Optimize product assortment, pricing, promotions, and merchandising - Improve conversion rate, AOV, repeat purchase, and customer retention Platform & Marketplace Management- Manage stores on platforms such as Shopee, Lazada, TikTok Shop, Amazon, and brand websites - Ensure store health score, compliance, ratings, and service levels remain strong - Lead campaign participation (double-day sales, mega campaigns, flash sales, etc.) - Manage platform relationships and growth opportunities Commercial & Growth Strategy- Develop sales strategies to achieve revenue targets - Lead promotions, bundles, pricing strategies, and seasonal campaigns - Coordinate with marketing teams on paid traffic, CRM, and affiliate programs - Identify new growth channels and market opportunities Operations Management- Oversee inventory planning, stock availability, and demand forecasting - Coordinate with warehouse, logistics, and customer service teams - Ensure order fulfillment accuracy and on-time delivery performance - Resolve escalations and operational bottlenecks quickly Team Leadership- Manage and mentor store operations team, content team, and coordinators - Set goals, workflows, and performance expectations - Build strong cross-functional collaboration with marketing, finance, and supply chain teams Reporting & Analysis- Prepare business reviews and performance reports for management - Analyze traffic, conversion, sales mix, campaign ROI, and profitability - Use data insights to improve future performance Requirements 1. Bachelor's degree 2. Minimum 3 yrs of ecommerce operation experience 3. Language: Can speak Thai/English/Chinese, at least 2 of above language speaking and communication skils. 4. Thai Citizen