E-Commerce Executive

Responsibilities: Develop and execute online promotion strategies for the Hong Kong market to increase brand visibility and conversion. Manage and optimize daily operations on e‑commerce platforms (e.g., Shopify, Carousell, HKTV Mall, YOHO), including product listings, campaign execution, and sales data analysis. Collaborate with internal teams to create engaging promotional content (copy, visuals, videos) aligned with brand guidelines. Monitor and report key performance indicators (KPIs) such as traffic, conversion rates, ROI, and customer engagement; provide data‑driven recommendations for improvement. Conduct competitor analysis and market research to identify growth opportunities and emerging trends in Hong Kong’s e‑commerce landscape. Stay updated on platform algorithms, advertising tools, and best practices; propose new initiatives to enhance online presence. Handle and follow up customer inquiries/complaints/returns. Liaise and coordinate with buyers, logistics and related departments on day-to-day business operation. Handling ad-hoc tasks/projects Requirements: Bachelor degree or above in e-Commerce, Marketing, or other business-related disciplines. Background or knowledge in electronic products is required Minimum 1-3 years solid experience in IT product e-commerce/e-marketing/online store. Preferred experience working at Shopify or YOHO/ HKTV Mall. Proficiency in MS Office including MS Word, Excel and PowerPoint. Hard-working with positive attitude, responsible, detail-minded, well-organized and good communication skills. Highly motivated, aggressive and sales driven. Good command of written and spoken English and Chinese (Cantonese and Mandarin) Benefits: Medical and Dental Insurance Year-end Bonus Travel Allowance Team Building Activities 5 days work week Flexible Working Hour Dynamic Environment All applicants received will be used exclusively for recruitment purposes only. Applicants who are not contacted within 8 weeks should consider their application unsuccessful for the position advertised. Data supplied by applicants will be kept for 6 months. We offer opportunities for development in addition to a competitive salary and benefits to the right candidates. Please send your details resume with contact number, current and expected salary to us.