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Job Offers Double Pay Discretionary Performance Bonus Annual Leaves 20 days Marriage Leave Volunteer Leave Group Medical, Dental & Life Insurance coverage Training Sponsorship Friendly Working Environment Responsibilities Support daily customer inquiries and ensure timely resolution Manage the Global Case System and make sure all customer inquiries / requests are logged into the system and resolved within the required service level agreement Work with CS Manager to develop and implement service initiatives to improve the customer experience Analyze sources of service failures, identify probable root causes and recommend solutions Continuously encourage / enable other team members to solve customer inquiries and complaints Interact regularly with customers to understand and respond to their needs and get feedback on the service provided Monitor the changing needs of the service, liaising with customers and front-line Identify areas for improvement, make recommendations & implement those improvements Ad hoc projects as assigned Job Requirements Degree holder or above in related disciplines Minimum 3 years' working experience in customer services or call center Knowledge of MS Office applications and Chinese word processing Good command of verbal and written English and Chinese, including Mandarin Intimate knowledge of customer needs and ability to provide solutions Excellent analytical skills and communication skills Good telephone manner, mature and independent Immediately available is preferred You are invited to send in your full CV [via APPLY NOW] . Information provided will be treated in strictly confidential and only be used for recruitment purpose. For more information of Aramex, please visit us at aramex.com
Here's where they are and how to stand out in your applications.
14.070Jobs
3.674IN
80%EN
The sheer volume works in your favor: 14,070 open positions mean employers are actively hiring. But volume also means competition. India has the most listings (3,674), followed by the US (2,353), Singapore (1,258), Australia (1,128), and Canada (626). If you're flexible on location, check all five — your next role might be waiting in a market you hadn't considered.
FlexBoard is hiring the most aggressively (777 open roles), with remote zest jobs, wawa, vacancy global pro, and remote click jobs close behind. When you apply, research which employers dominate your target region. Their high volume suggests they hire often and may have clearer career paths.
Here's what hiring managers for customer service always ask: 'Tell me about a time you had to handle an angry customer. What did you do, and what was the outcome?' Prepare a real example where you stayed calm, listened first, and solved the problem — or escalated it thoughtfully. Show that you see conflict as information, not threat.
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