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The Sales Support role at IMCD is responsible for providing administrative and operational support to the sales team to meet the individual/team target and company business objectives. This role involves coordinating sales activities, managing customer inquiries, and ensuring the smooth execution of sales processes, to meet individual/team targets and company’s business objectives. The Sales Support Executive is also responsible of his/her own customers focusing on transactional sales and not requesting any marketing or technical support. He/she executes the sales activities within its assigned customer portfolio, ensures top-tier commercial support and grows the existing business by proactively contacting them. Working closely with the Customer Service, he/she also supports customer demand forecasting. Key Responsibilities: As an Inside Sales: · Manage and grow existing accounts · Plan and execute sales activities nationwide within the assigned customer list · Prepare quotations and samples, and maintain records in the CRM system (Salesforce) · Support customer demand forecasting · Handles customers enquiries and sample requests · Provides documentation and technical support upon customer request · Follows up on the product ageing list of all customers to ensure prompt collection with diligence · Delivers excellent service to customers and enhances relationships through frequent contacts · Attends incoming calls and offers necessary assistance · Coordinates with colleagues at all times to ensure smooth operations Sales Coordination: Support the sales team in monitoring the sales orders, and coordinate with the relevant departments to ensure seamless order fulfilment. Manage customer opportunities through all stages: customer communication, quotation submission, marketing literatures, sample request, and ensure Salesforce data cleanliness and prompt lead follow-up. Gather inventory information for commercial team. Gather pricing information on product line. Ensure high levels of customer retention for the low-maintenance accounts and work closely with the commercial team on any new leads Work with the commercial team to prepare and send quotations to customers upon commercial/PM price approval Open line of communication with assigned accounts on a regular basis Participate in product trainings when necessary Administrative Support: Assist the sales team with daily administrative tasks, including preparing sales reports, sample request reports, maintaining customer records, and managing sales documentations. Handle customer inquiries and provide timely and accurate information about products and services, eg. quality manuals, code of conduct, etc. Liaising with relevant departments in resolving customer issues and complaints, ensuring high levels of customer satisfaction. Data Management: Maintain and update the customer database on Salesforce, ensuring accurate and up-to-date information. Manage internal operational processes, including creating new customer accounts, Salesforce updates on Contract Pricing, and creating new items, among others. Generate and analyse sales reports to provide insights and support decision-making. Process Improvement: Identify opportunities for process improvements and implement best practices to enhance sales support operations. Utilise Salesforce and other digital tools (MyIMCD, SalesAssistant) to streamline sales processes and improve efficiency. Guarantee timely and thorough resolution of customer-reported issues via telephone, email, or other support channels. Perform other ad-hoc duties and provide office support as required by the company
Most are in India and the US. Here's how to pick the right one for you.
74.689Jobs
17.483IN
79%EN
WorkMundi's database shows 74,689 open sales positions globally. India leads with 17,483 jobs, followed by the US with 13,876. If you're open to geography, you have real options — but the sheer number means you need a filter. Don't apply to everything. Pick a country, a company size, and a sales model that matches what you actually want to do.
Almost 8 in 10 of these ads have their text written in English. That's useful for reading the job description and understanding what you're signing up for. But it tells you nothing about whether the role requires you to speak English with customers, partners, or your team. Ask the hiring manager directly during your first conversation.
The employers posting the most are boxlunch, SIMPLE RECRUIT, FlexBoard, and tmobile. If you see their name on a listing, you know they're actively hiring. That can work in your favor — high-volume recruiters often move faster. But volume also means competition. Your application needs to stand out.
Sales interviews almost always include a version of this: 'Tell me about a time you lost a deal. What did you learn?' Prepare a real story where you take ownership of what went wrong and what you'd do differently. Hiring managers want to see you learn, not just win.