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Responsibilities · Provide key support in customer support services, sales and marketing and group services · Generate and follow up on standard client quotes, purchaser orders and contract · Provide operation support to customers · Assist to correspond to customers’ enquiries · Interact professionally with all levels of management, staff and business associates · To handle complaints with calmness, provide appropriate solutions & alternatives within the time limits and do follow up to ensure resolution. · General administrative duties · To keep track on stock and liaise with IT department on e-commerce activities · Develop positive relationships and effective lines of communication with all functions. · Provide clinical applications & operation support to customers · To undertakes other important duties and entrusted responsibilities that may arise due to contingencies of work when required by the company Requirements · Bachelor’s degree in business administration, management, or a related field. · Exceptional leadership and time, task, and resource management skills. · Strong problem solving, critical thinking, coaching, interpersonal, and verbal and written communication skills. · Proficiency with computers, especially MS Office. · Strong presentation skills, strong teamwork and team building skills, strong leadership skills · Good command of language (both spoken & written) in Bahasa Malaysia and English will be added advantage · Able to do multitask and to work well under pressure. · Ability to plan and keep track of multiple projects and deadlines. . Willingness to continue building skills through educational opportunities