Store Success Executive

Role Description You're the person clients get handed to once their site goes live — and the reason they stay. While other teams move on to the next build, you're the one who makes sure the store actually works, day after day: content stays fresh, apps behave, stock makes sense, and small automation flows keep doing their job quietly in the background. What this looks like day to day Update and manage content across client Shopify stores Test and troubleshoot apps/integrations before they become a client's problem Keep an eye on stock movement and flag anything that looks off before it becomes lost revenue Maintain simple marketing automation flows (abandoned cart, post-purchase, etc.) Be the first point of contact when something breaks — and enjoy actually fixing it You'll probably thrive here if You've managed stores before — your own brand, a marketplace shop, or client accounts — and you're ready for more variety You get real satisfaction from solving someone else's problem well, not just your own You like a fast, varied pace, but want it steadier than marketplace selling You're curious enough to learn new platforms without needing hand-holding What you'll grow into Beyond Shopify — hands-on exposure to Magento, PayLoad, and WordPress store operations From “fixing tickets” to spotting patterns in stock and sales data before clients ask Building and refining marketing automation flows, not just maintaining them A track toward advisory conversations with clients, not just execution Employee Benefit 🌱 Learning & Growth Opportunities 🏥 Medical & Wellness Benefits 🎉 Team Activities & Employee Engagement 🏖️ Hybrid Working