View Rooftop Bangkok Operations Manager

Company Description Novotel Bangkok Platinum Pratunam sits in the heart of Bangkok’s fashion and shopping district. Connecting to the city’s top attractions and public transport hubs. Take Bangkok’s central skywalk to the central of shopping centres for a shopping paradise. Step just outside the hotel to browse the bargains at Pratunam Fashion Mall or the market across the street. Job Description Oversee all aspects of the rooftop ensuring efficient service and maintaining a high-energy atmosphere. Focus on customer satisfaction by ensuring high-quality food & beverage service and handling customer feedback. Collaborate on promotional activities, support special events and help with marketing initiatives. Ensure all operations comply with health, safety and enforce company policies and standard operating procedures. Qualifications Proven experience in restaurant or rooftop management, in a lifestyle or premium venue. Strong leadership and team-building skills, able to inspire and motivate diverse teams. Excellent guest relations and communication abilities. Solid understanding of service flow, mixology trends, and event operations. Financial acumen with ability to manage budgets, costs, and reports. Creative mindset, ability to contribute ideas for guest experience enhancement. Calm, confident, and solution-oriented under pressure. Flexible schedule, including evenings, weekends, and events. Additional Information Competitive Salary and Benefits We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential. Opportunity to develop your talent and grow within your property and across the world!