Project and Business Development Assistant Manager

Business Development Identify, evaluate, and pursue new business opportunities across targeted industries and market segments to achieve company growth objectives. Develop and implement effective business development strategies to expand the customer base and strengthen the company's market position. Conduct comprehensive market research, including industry trends, competitor analysis, customer behavior, and emerging business opportunities. Build and maintain a database of potential clients, strategic partners, and key decision-makers. Establish and maintain relationships with prospective clients through networking events, exhibitions, industry conferences, and business meetings. Prepare and deliver professional business proposals, company presentations, quotations, and tender submissions in accordance with client requirements. Identify cross-selling and upselling opportunities within existing accounts to maximize revenue. Monitor government and private sector tenders, pre-qualification exercises, and procurement opportunities relevant to the company's business. Sales Process Management Manage the complete sales cycle from lead generation, prospect qualification, needs analysis, proposal preparation, negotiation, contract finalization, and sales closure. Conduct client meetings and presentations to understand customer requirements and propose suitable solutions. Prepare accurate sales quotations, pricing proposals, and commercial documentation. Maintain and update CRM systems with accurate customer information, sales pipeline, activities, and forecasting data. Monitor sales performance against targets and develop action plans to improve conversion rates. Collaborate closely with internal departments to ensure smooth transition from sales to project execution. Prepare periodic sales forecasts, pipeline reports, and business performance analysis for management review. Ensure compliance with company sales policies, pricing guidelines, and approval processes. Order Follow-Through Monitor customer orders from quotation acceptance through purchase order issuance until final delivery or project completion. Coordinate with Finance to verify payment terms, credit limits, invoicing, and payment collection. Liaise with Operations, Procurement, Warehouse, and Logistics teams to ensure timely order fulfillment. Verify order specifications, documentation, pricing, and contractual requirements before processing. Track delivery schedules and proactively communicate progress updates to clients. Resolve order-related issues, discrepancies, delays, or customer complaints in a timely and professional manner. Maintain complete documentation for quotations, purchase orders, delivery orders, invoices, and project files for audit purposes. Ensure all customer documentation complies with company policies and quality standards. Project Management (Secured Projects) Manage the implementation and execution of awarded projects from project kick-off until final completion. Develop project schedules, work plans, milestones, resource allocation, and implementation timelines. Coordinate with internal departments, subcontractors, suppliers, and clients to ensure project objectives are achieved. Monitor project progress, budget utilization, quality standards, scope, and timelines. Identify project risks and develop mitigation plans to minimize delays and cost overruns. Facilitate regular project meetings and prepare meeting minutes and action plans. Provide timely project status reports, progress updates, and recommendations to management and stakeholders. Ensure project deliverables comply with contractual requirements, regulatory standards, and client expectations. Coordinate project closure activities, final documentation, client acceptance, and post-project evaluations. Relationship Management Build, develop, and maintain strong long-term relationships with clients, business partners, consultants, and key stakeholders. Act as the primary point of contact for client enquiries and business communications. Conduct regular client visits to strengthen business relationships and identify new opportunities. Provide excellent after-sales support by addressing customer concerns, resolving issues, and ensuring customer satisfaction. Gather customer feedback and recommend service improvements to enhance customer experience. Identify opportunities for contract renewals, repeat business, and long-term strategic partnerships. Maintain regular communication with existing clients regarding new products, services, promotions, and business opportunities. Represent the company professionally during meetings, negotiations, exhibitions, and networking events. Administrative & Reporting Prepare weekly, monthly, quarterly, and annual reports on business development activities, sales performance, project status, and customer engagement. Maintain accurate records of customer interactions, contracts, quotations, tenders, and project documentation. Analyze sales data, market trends, and business performance to support strategic planning. Assist management in budgeting, forecasting, and annual business planning activities. Ensure proper filing and documentation in accordance with company policies and quality management systems. Monitor compliance with contractual obligations, internal procedures, and applicable regulatory requirements. Support management in preparing presentations, management reports, board papers, and strategic business proposals. Perform any other duties or special assignments as assigned by Management from time to time.