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• Respond promptly to client inquiries regarding pricing, testing capabilities, sample status, quotations, and submission requirements. • Manage projects by serving as the primary point of contact, ensuring proactive communication and timely project updates. • Coordinate the registration of client samples through the Laboratory Information Management System (LIMS), ensuring accuracy and compliance with established procedures. • Plan and coordinate domestic and international logistics for sample collection, shipment, and delivery to global laboratory partners while ensuring regulatory and operational requirements are met. • Maintain accurate customer and project records by entering and updating information in LIMS, CRM, and other business systems. • Deliver exceptional customer service by making informed decisions that address client needs while aligning with company policies and service standards. • Support new client onboarding by gathering project requirements, providing guidance on sample submission processes, and conducting online training for sample registration systems. • Coordinate client requests for re-testing, additional analyses, Out-of-Specification (OOS) investigations, method changes, and other service-related requirements with internal laboratory teams. • Investigate, manage, and resolve customer concerns or complaints in collaboration with cross-functional teams, ensuring timely and effective resolution. • Organize and facilitate conference calls and project meetings between clients and internal teams to ensure alignment and effective communication. • Monitor and report key customer performance indicators (KPIs), including turnaround time (TAT), service levels, customer satisfaction, and intercompany sales performance. • Identify opportunities for process improvements, participate in continuous improvement initiatives, and support the implementation of operational enhancements. • Perform ad-hoc duties as assigned. Job Requirements • Diploma or Bachelor's Degree in Business Administration, Life Sciences, Chemistry, Microbiology, Environmental Science, or a related discipline. • Minimum 1-2 years of experience in customer service, client relationship management, project coordination, or laboratory operations. • Excellent verbal and written communication skills with the ability to build strong client relationships. • Strong organisational and multitasking skills with the ability to manage multiple projects and deadlines. • Customer-focused with strong problem-solving and conflict resolution abilities. • Able to work independently as well as collaboratively in a fast-paced environment. • Positive attitude, proactive mindset, and a commitment to delivering excellent customer service.
Most are in India and the US. Here's how to pick the right one for you.
74.689Jobs
17.483IN
79%EN
WorkMundi's database shows 74,689 open sales positions globally. India leads with 17,483 jobs, followed by the US with 13,876. If you're open to geography, you have real options — but the sheer number means you need a filter. Don't apply to everything. Pick a country, a company size, and a sales model that matches what you actually want to do.
Almost 8 in 10 of these ads have their text written in English. That's useful for reading the job description and understanding what you're signing up for. But it tells you nothing about whether the role requires you to speak English with customers, partners, or your team. Ask the hiring manager directly during your first conversation.
The employers posting the most are boxlunch, SIMPLE RECRUIT, FlexBoard, and tmobile. If you see their name on a listing, you know they're actively hiring. That can work in your favor — high-volume recruiters often move faster. But volume also means competition. Your application needs to stand out.
Sales interviews almost always include a version of this: 'Tell me about a time you lost a deal. What did you learn?' Prepare a real story where you take ownership of what went wrong and what you'd do differently. Hiring managers want to see you learn, not just win.