Business Development Executive (Enterprise IT Solutions)

Key Responsibilities Sales & Business Development • Identify, prospect, and secure new business opportunities through networking, referrals, cold calling, and other sales activities. • Generate revenue by selling, upselling, and cross-selling Rogue Asia's products and solutions. • Develop and execute strategic account plans to achieve monthly, quarterly, and annual sales targets. • Build and maintain a healthy sales pipeline while converting prospects into long-term customers. • Meet or exceed assigned sales quotas and revenue goals. Client Relationship Management • Build and maintain strong, long-term relationships with existing clients. • Serve as the primary point of contact for customer inquiries and account-related matters. • Understand clients' business objectives, challenges, and requirements to recommend suitable solutions. • Ensure high levels of customer satisfaction and retention through proactive account management. Contract & Commercial Management • Negotiate pricing, commercial terms, contracts, and service agreements with clients. • Ensure compliance with agreed contractual terms and conditions by both parties. • Coordinate with internal teams to ensure smooth project delivery and customer satisfaction. Product Knowledge • Maintain up-to-date knowledge of Rogue Asia's products, services, and solutions. • Conduct or arrange product presentations, demonstrations, and solution briefings for clients. Market Research & Business Insights • Monitor industry trends, competitor activities, and market developments. • Identify emerging customer needs and new business opportunities. • Analyze sales performance, customer data, and market insights to identify growth opportunities. • Provide recommendations to improve sales performance and customer engagement. Customer Feedback & Issue Resolution • Gather customer feedback and communicate insights to relevant internal departments. • Resolve customer concerns promptly while maintaining strong customer satisfaction. Reporting & CRM Management • Prepare weekly and monthly sales reports, forecasts, and pipeline updates. • Maintain accurate customer records and sales activities using CRM software. • Present sales performance updates during team meetings. Solutions You'll Be Selling: Enterprise Software IT Service Management (ITSM) Customer Service Management IT Asset Management (ITAM) IT Operations Management (ITOM) AI & Workflow Automation CRM & Customer Engagement Managed Services Infrastructure & Hardware Enterprise Networking Switching & Routing Wireless & Wi-Fi Firewalls & Network Security Endpoint Security Servers & Storage Virtualization Backup & Disaster Recovery Hyperconverged Infrastructure Cloud Infrastructure Data Centre Solutions Requirements • Bachelor's Degree in Business, Marketing, Sales, or a related field. • 4-5 years of experience in sales, business development, or account management. • Proven track record of achieving or exceeding sales targets. • Excellent communication, interpersonal, presentation, and negotiation skills. • Strong customer relationship management and problem-solving abilities. • Experience using CRM software is an advantage. • Self-motivated, organized, and able to work independently. • Good understanding of market trends and customer needs. • Willingness to travel for client meetings when required. What We Offer • Monthly salary of RM5,000 – RM6,500 (excluding commission) • Attractive commission and incentive scheme • Career growth and development opportunities • Supportive and collaborative working environment