Assistant Store Manager/Supervisor/Assistant Store Supervisor (Retail Stores)

WHAT YOU WILL BE DOING? Handle daily store operation, administration, management and maintain brand image Manage sales and service quality, ensure to maximize sales and productivity, achieve targets, contribute to the growth of sales, manpower efficiency and customer service standard Handle customer complaints and returns according to the company regulations Drive, motivate and lead frontline staffs to achieve successful growth and provide excellent customer services to the end-users Take care of the stock inventories in an effective and organised way and check the figures according to the Company’s internal procedures Set up the collection in the store according to the Company’s merchandising policy and ensure the implementation of the Company’s merchandising plans Spend most of the time on the sales floor, coach and train the staff to improve their sales techniques Develop and maintain a good team work to enhance the motivation and create enthusiasm throughout the sales force Assure the general maintenance of the shop and daily managing the maintenance problems in order to maintain the Company’s standard 職責: 處理店舖日常營運、行政、管理及維持品牌形象 管理銷售及服務質素，推進銷量及促進銷量增長以達致店舖目標、提高效率及良好服務質素 按公司規章制度處理客戶投訴及退貨事宜 鼓勵並帶領團隊成員實現銷售目標，並提供優質的客戶服務水平 根據公司內部流程，以有效及高效率的方式管理庫存 負責店舖商品陳列，並確保店舖陳列細節符合公司要求及風格 培訓和發展團隊成員，以提高工作表現及提升客戶服務技能 維持銷售團隊士氣，從而建立優質團隊及提升生產力 YOU NEED TO BE... Minimum 3 years of relevant experience in women fashion brands Sales and service driven with proven track record for leading and training a productive team Passionate with fashion retail industry with positive mindset and willing to take challenge and change Good command of spoken English, Chinese & Mandarin Candidates with over 5 years managerial experiences in fashion brands will be considered as Assistant Store Manager 職位要求: 具至少3年時裝品牌相關經驗 具有領導力及團隊管理能力，能增加銷售量以達致店舖目標 對時裝零售充滿熱誠、積極、樂於接受挑戰及改變 流利廣東話、普通話及英語 具5年或以上品牌相關經驗者會考慮為助理店舖經理 We offer to a comprehensive benefits package: Shift Allowance Guaranteed Commission 8 day-off per month Public Holidays 14 days up Annual Leave Anniversary Leave Birthday Leave Marriage Leave Discretionary Bonus Life, Medical and Dental Insurance Staff Purchase Discount 待遇及福利: 輪班津貼 保證佣金 每月8天例假 公共假期 14天有薪年假起 週年假 生日假 婚假 酌情花紅 醫療及牙科保險 員工購物優惠