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- Set sales and quality targets and train staff as needed. - Communicate with customers to understand their needs and ensure satisfaction. - Follow up on new product/model introductions. - Manage sales forecasting, order processing, and ensure orders are accurate and on time. - Monitor team performance and recommend improvements. - Coordinate with other departments to support smooth operations. - Prepare and follow up on monthly production requests. - Handle sales-related administrative tasks, including sales orders and inventory matters. - Provide coaching, training, and support to team members. - Lead recruitment and hiring for the sales team. - Improve sales processes and support continuous improvement activities. - ensure compliance with company policies, legal requirements, and QEMS. - Identify and Manage risks, opportunities, KPIs, and departmental objectives. - ensure environmental responsibility and adherence to contractual obligations.