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Senior / Customer Service Officer (Ref: JD-CSO)

Public Bank (Hong Kong) Ltd · Hong Kong SAR

📅 07/08/2026
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Promote and cross-sell retail banking products through proactive business solicitation and relationship building with customers Provide quality and value-added services to the customers Assist in daily branch operations and perform annual review on loan accounts Maintain awareness of operational risks and adhere to relevant policies and guidelines Secondary education or above with minimum 3 years of relevant experience Qualification of HKSI, IIQE and MPF preferred Candidates with less experience are also welcomed With Enhanced Competency Framework (ECF) qualification is preferable To apply, interested parties please follow the application methods available in the Bank’s career website https://www.publicbank.com.hk/en/aboutus/careeropportunities . You can send us your resume quoting our job reference number together with present & expected salary (a must) to the Human Resources Department by email or fax at 2815 3157 or by post to Human Resources Department, 12/F, Public Bank Centre, 120 Des Voeux Road Central, Hong Kong . You may also visit our career website for other career opportunities available within our Group. The employment is subject to Mandatory Reference Checking Scheme (MRCS) in accordance with the regulatory requirement. For details, please refer to The Hong Kong Association of Banks’ website: https://www.hkab.org.hk/en/page/5/mandatory-reference-checking-scheme-phase-2 Personal data collected will be used for recruitment purpose only and will be treated in accordance with the Bank’s Personal Information Collection Statement, a copy of which has been available in the Bank’s career website.
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