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Job Responsibilities: Allocate resources and tasks to supervisors and floor staff based on the day’s volume and priority Coordinate routine cycle count and stock take to ensure inventory accuracy Review the standard operations procedure from time to time to ensure it copes with the latest requirement and workflow Work with third party vendors and constantly review vendor’s performance Meeting with clients for performance regular review Participate in both internal and external audits Follow up on complaints and deviations with appropriate corrective actions Prepare documents and reports related to quality assurance issue Conduct SOP trainings to internal staff Perform ad-hoc tasks or projects assigned by superior Job Requirements High Diploma or above in supply chain, logistics or related field One to two years’ experience in a similar role Proven skill in conducting studies and investigations, problem analysis with logical thinking Demonstrate proficiencies in office productivity tools (e.g. Excel, Word, Outlook and PowerPoint) Good to have basic knowledge on quality management Good to have experience on SAP applications Proven skill in writing detailed reports in English Demonstrate fluency in Cantonese and English, both written and spoken