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AM/ M, Product Process Control – Quality Assurance for CDD review

Shanghai Commercial Bank · Kai Tak, Kowloon City District

📅 21/08/2026
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Responsibilities: Perform regular quality assurance checking related to CDD periodic and trigger event review, KYC screening to ensure their full compliance with internal policies and regulatory requirement Perform regular branch onsite quality assurance and monitoring field work in relation to branch banking operations like account opening process and pre-defined counter services operations Perform regular quality assurance checking related to regulated activities (including but not limited to investment, insurance, stock trading, etc) Investigate and analyze the deficiencies found and make detailed and timely communication and follow-up actions with frontline staff. Prepare internal reports with related MIS information and analysis for management review Manage and support ad-hoc projects related to the quality control and monitoring functions Assist in providing recommendation to improve and / or streamline process Support various ad-hoc projects Requirement: Bachelor Degree in Finance, Accounting, Economics, Business Administration, Risk Management or other related disciplines ECF-ORM (core / professional), AAMLP certification or equivalent preferred Minimum 5 years of relevant experience in the banking industry Minimum 5 years of CDD/KYC related experience in banking, practical experience in handling CDD review for personal and corporate customers required Familiar with regulatory requirements and industry standards on regulated activities Good team player with sound analytical, planning and interpersonal skills Good command of spoken and written English and Chinese We offer competitive remuneration commensurate with candidate’s background. If you look for a friendly and harmonious working environment with steady career progression, here is the right opportunity for you. Please submit your full resume with current and expected salary to the Human Resources Division by clicking “ APPLY NOW ” or visiting https://www.shacombank.com.hk/eng/about/career/Career.jsp. We are an equal opportunity employer. Applicants who are not contacted within 8 weeks may consider their application unsuccessful. Applications may be retained for 24 months for consideration of other suitable openings. All personal data collected will be used for recruitment related purposes strictly in accordance with the Bank's personal data policies, a copy of which will be provided upon request by contacting our Personal Data Compliance Officer.
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