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Job Title: Receptionist Serving on the front lines of customer service We are looking for a professional and friendly Receptionist to be the first point of contact at our office front desk. In this role, you’ll greet visitors warmly, assist employees and guests, and ensure a seamless front office experience. You will also handle incoming and outgoing calls with courtesy and professionalism, creating a welcoming atmosphere at all times. What you’ll be doing: Managing the reception desk, welcoming visitors, and guiding them appropriately Handling and distributing incoming and outgoing calls Maintaining reception area standards, including magazines, newspapers, and displays Managing and recording lost and found items , ensuring proper documentation and return to owners Managing records such as telephone registers, call logs, and client contacts Assisting with general administrative tasks and help desk duties Supporting conference room bookings and occasional company events , including coordination of arrangements such as flowers or catering Assisting in emergency evacuation procedures and supporting fire drill exercises when required Contributing to the development and improvement of reception policies and procedures Working Hours: Monday: 8:00 AM – 5:00 PM Tuesday to Friday: Alternate shifts of 8:00 AM – 5:00 PM / 9:00 AM – 6:00 PM What we’re looking for: Strong customer service skills with a professional and polished demeanor Ability to interact confidently with staff and visitors at all levels Excellent multitasking and organizational abilities A proactive attitude with attention to detail and continuous improvement mindset EA Personnel Name: Sarah EA Personnel No: R2090430 EA License No: 18C9251