Quality Assurance Manager - Eurofins Drinking Water and Wastewater Central - Huntsville, TX

Eurofins Scientific is a network of independent companies providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate. Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies. With over 50 laboratories and more than 40 service centers nationwide, Eurofins Environment Testing provides full-service environmental analysis across all 50 states. Our network supports public and private clients—including DoD, DOE, and municipalities—through robust logistics and continuous investment in people, technology, and infrastructure. We offer comprehensive testing for air, water, soil, sediment, tissue, and waste, covering a wide range of analytes including PFAS, metals, VOCs/SVOCs, dioxins/furans, radiochemicals, and more. The Quality Assurance (QA) Manager has the authority for and responsibility of developing, implementing, and improving the laboratory Quality System that meets the requirements set forth in the Eurofins Environment Testing America Quality Management Plan (QMP). Responsibilities include providing Quality Systems training to all new personnel; maintaining a laboratory Quality Assurance Manual (QAM); arranging and managing proficiency testing (PT) samples; and performing systems, data, special, and external audits with both clients and regulatory officials. The QA Manager oversees the maintenance of quality control (QC) records; maintains certifications; approves, develops, and maintains Standard Operating Procedures (SOPs); submits monthly QA Reports; and assists in reviewing new work as needed. The QA Manager has the final authority to accept or reject data, and to stop work in progress in the event that procedures or practices compromise the validity and integrity of analytical data. The QA Manager is available to any employee at the facility to resolve data quality or ethical issues. The QA Manager is independent of laboratory operations. Essential Duties and Responsibilities: Review Eurofins Environment Testing America’s QMP and ensure compliance with the Eurofins Environment Testing America Quality System Develop and implement the QAM Participate as a member of the laboratory’s senior management team. Act as the QA representative and a representative of senior management in client meetings, regulatory meetings, open forums for discussing regulation changes, etc. Act as a technical resource and final authority in all matters of data quality Act as the focal point for ethics and data integrity issues. Conduct and/or oversee QA training courses. As directed by the Laboratory Director, may conduct ethics training minimally every quarter in which new employees are hired Evaluate the thoroughness and effectiveness of the laboratory’s training program Perform system audits of each department, write audit reports, and approve audit responses Perform data audits Perform special audits as deemed necessary by data audits, client inquiries, etc. Conduct and respond to external audits conducted by clients and regulatory agencies Work with management in performing annual Management Review of the Quality System Assist in reviewing and/or writing of Quality Assurance Project Plans, and technical and QC specifications in contracts and proposals. Maintain all necessary laboratory certifications Manage scheduling, ordering, login, and reporting of PT samples Monitor new regulations, communicate them to the laboratory, and ensure compliance with the current version of regulations Review and approve laboratory SOPs. Write SOPs as needed Maintain historical indices of all technical records (e.g. SOPs, audits, ancillary equipment calibration, logbook distribution, etc.) Assist in and monitor laboratory’s compliance with the reference methods, SOPs, and agencyspecific requirements Maintain training records, including Demonstrations of Capability (DOCs) for all analysts Assist in identification of systematic problems within the laboratory. Perform root cause analysis investigations in response to audit findings, client complaints, training needs assessments, data recall events, etc. Recommend resolutions for ongoing or recurring nonconformance, and ensures implementation of appropriate corrective action Track revised reports, and assist in identifying systematic improvements to minimize errors Track customer complaints and assists in identifying improvements Oversee and approve method detection limit (MDL) studies and verifications Generate and submit monthly QA reports Participates on QA conference calls Oversee generation of control charts and control limits, update of reference tables Perform or arrange for calibration of laboratory support equipment which may include balances, weights, and thermometers Assist other laboratories as needed. Other responsibilities may be assigned. BS/BA in Chemistry/Sciences Minimum 5 years bench level analytical experience plus formal QA training or 2 years QA experience. Authorization to work in the United States indefinitely without restriction or sponsorship Professional working proficiency in English is a requirement, including the ability to read, write and speak in English. This is a full time position. Typical hours are Monday to Friday 8 am to 5 pm but can vary. This is a hybrid role and candidates are expected to be able to commute to our Huntsville, TX location. Compensation: $60,000 annually Candidates within a commutable distance to Huntsville, TX are encouraged to apply. Eurofins Environment Testing (USA) provides a compensation range for informational purposes, the actual base salary may vary based upon, but not limited to, relevant experience and skill set, base salary of internal peers, business sector, and geographic location. As a Eurofins employee, you will become part of a company that has received national recognition as a great place to work. We offer excellent full-time benefits including comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays, paid time off, and dental and vision options. To learn more about Eurofins, please explore our website www.eurofinsus.com We support your development! Do you feel you don’t match 100% of the requirements? Don’t hesitate to apply anyway! Eurofins companies are committed to supporting your career development. We embrace diversity! Eurofins network of companies believe in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique. Sustainability matters to us! At Eurofins, we believe sustainability is at the heart of everything we do. Guided by our vision to be the Global Leader in “Testing for Life,” our mission to contribute to a healthier and safer world, and our core values, we are building a strong foundation for Environmental, Social, and Governance (ESG) initiatives. Eurofins’ commitment to sustainability begins within our own companies through a shared responsibility to people and the planet. With climate change posing an imminent threat, Eurofins and its many companies recognize their duty to proactively reduce or offset the environmental impact of essential operations while also helping our clients do the same—serving as a true ESG Enabler. Find out more in our career page: https://careers.eurofins.com/ Eurofins USA Environment Testing is a Disabled and Veteran Equal Employment Opportunity employer.