As a global key player in yeasts and fermentation, Lesaffre designs, manufactures and markets innovative solutions for Baking, Food taste & pleasure, Health care and Biotechnology. Family group born in northern France in 1853, now a multi-national and a multicultural company, Lesaffre is committed to working with confidence to better nourish and protect the planet. In close collaboration with its clients and partners, Lesaffre employs 11 000 people in more than 50 countries. Lesaffre achieves a turnover of 3 billion euros. Responsible for efficient and accurate processing of customer orders. Own & manage customer order fulfillment process and lead the customer service team to meet the function objectives, liaising with all parties involved including production plants, transport companies and customer side. Handle customers complaints/ questionnaire and ensuring customers’ satisfaction. System databases maintain and responsible for different systems interface. Work with line manger to support the overall customers service optimization and report making. Prepare operation SOP and training material, provide training and coaching to team members to improve service quality. Take an active part in process improvements with other departments, within Company’s guidelines. All other related issue for the function. - Minim 10 years working experience in customer services roles. - At least 3 years on managing an international customer service team. - Good command of English, fluent in speaking and writing. - Strong data management skills via SAP. - Be able to accept new challenges for changes with open mindset. - Strong attitude problem solving. - Taking care about customer’s needs.
Here's where they are and how to stand out in your applications.
14.070Jobs
3.674IN
80%EN
The sheer volume works in your favor: 14,070 open positions mean employers are actively hiring. But volume also means competition. India has the most listings (3,674), followed by the US (2,353), Singapore (1,258), Australia (1,128), and Canada (626). If you're flexible on location, check all five — your next role might be waiting in a market you hadn't considered.
FlexBoard is hiring the most aggressively (777 open roles), with remote zest jobs, wawa, vacancy global pro, and remote click jobs close behind. When you apply, research which employers dominate your target region. Their high volume suggests they hire often and may have clearer career paths.
Here's what hiring managers for customer service always ask: 'Tell me about a time you had to handle an angry customer. What did you do, and what was the outcome?' Prepare a real example where you stayed calm, listened first, and solved the problem — or escalated it thoughtfully. Show that you see conflict as information, not threat.
WorkMundi offers free interview rehearsal with browser voice (no AI, unlimited attempts) and a paid AI interview tool that listens and writes your answers live. Use one before you apply.
