Permitting Coordinator I - R15749

Department: Planning and Development Services About Our Job This is support and para-professional work processing permit applications in accordance with applicable County and State ordinances and regulations. This position has a high level of customer interaction and will build and foster positive working relationships and maintain an excellent customer service standard when interfacing with both internal and external customers. Job Description: Accepts applications and information through walk-ins, phone calls, emails or faxes. Processes and enters all permit applications in permit tracking system including building permits, zoning permits, resource protection permits, culvert permits, right of way permits, etc.; verifies accuracy of fees in the Permit Tracking System in accordance with applicable ordinances, regulations and unit policies. Issues a variety of permits, certificates of occupancy and certificates of completion. Assesses fees based on Fee Ordinance. Collects all types of payments for fees related to permitting, licensing, code enforcement, utilities, code enforcement penalty fees, etc. Assists with the processing and issuance of refunds. Processes customer inquiries and makes decisions in accordance with applicable ordinances, regulations and unit policies. Research files, databases, internet, GIS and maps for a variety of source background materials. Must understand the County Address System. Research and provide timely responses to department contact center folders and monitor emails received. Provide assistance with records management/records management division as requested. Schedules inspections; updates agents on contractor licenses. Responsible for keeping the procedure manual up to date and provide input to manager for updating the unit procedure manual, when necessary. Maintains records and files pertaining to permits and responds to customer requests for building permit files. Coordinates with Records Supervisor to ensure file transfers between north and south county permit offices. Balances/reconciles cash at assigned workstation at end of each day. Work Hours: Monday – Friday, 7:30 a.m. – 4:30 p.m. About You Minimum Qualifications: A High School Diploma or its equivalent and three (3) years of clerical office experience or customer service experience. A valid Florida Driver’s License. Preferred Qualifications: Prefer experience with building construction inspections, permitting, planning, zoning and /or construction knowledge. Experience with Land Information Management System (AMANDA). About Everything Else Pay Range: $15.55 - $17.95 This Posting is currently Open Until Filled