Permit Technician 1

A Permit Technician I performs a variety of administrative functions, assists Building Safety, Code Enforcement, Floodplain, Grading and Drainage, Planning and Zoning and Wastewater Division customers and staff, and maintains a general knowledge of the application and permitting requirements for each Division. SUPERVISORY RESPONSIBILITIES This position does not supervise other employees. ESSENTIAL DUTIES AND RESPONSIBILITIES TIME SPENT Provides customer service to the public by responding to requests for information, answering questions on permit requirements and associated fees; explains policies, procedures, codes, standards and enforcement; provides assistance to the public within the scope of authority and training; assists the public with preparation of applications for accuracy and completeness. 20% Reviews incoming plans and permit requests for completeness and compliance to regulations; inspects, reviews and processes documents according to department and division policies and procedures; accepts or rejects applications; calculates and determines permit and application fees; approves and issues permits. Forwards applications and supporting documentation to appropriate staff for review and comment; provides technical information to staff as authorized and alerts staff to potential problems and issues. 20% Creates customer parcel and permit files; enters data information and documents into computer and manual filing systems; compiles and maintains accurate and detailed records; maintains and updates computer files regarding permits and project submittals. Researches and maintains permit and inspection records, plans and maps; maintains corresponding filing systems and computerized data bases; completes public records requests. 20% Schedules inspections based on geographic location, time constraints and workload. Compiles information for inspectors. 15% Performs a variety of general office duties including assisting customers at counter, answering telephone calls, corresponding by e-mail and letters, picking up and delivering mail to the post office and distributing mail to staff, and may be required to order office supplies. 15% Receives and processes monies; may be required to prepare and make bank or treasury deposits; may be required to prepare and distribute reports detailing financial activities. 10% Performs other duties as assigned. BUDGET RESPONSIBILITIES This position has no responsibility over any types of budget. PROJECT RESPONSIBILITIES This position does not have project responsibilities. ORAL COMMUNICATION DUTIES This position explains County procedures or processes and responds to public inquiries. WRITTEN COMMUNICATION DUTIES This position creates or edits documents, internal memos, emails, formal letters and reports. INTERACTIONS WITH THE GENERAL PUBLIC Interacts extensively with employees, customers, the general public, vendors, regulatory bodies, and other groups and/or individuals and Institutions over the telephone, by email, and/or in person. <t