Permit Technician Specialist

Make a Difference in Your Community This position will be assigned to work in the Department of Transportation and Public Works, Code Enforcement Division, in Clayton, Missouri. The Permit Technician Specialist is responsible for resolving citizen permit processing inquiries via phone call, desktop applications, or in-person requests. Independent decision-making without review by a superior, the high consequences of error for inaccurate work, and the knowledge and application of governing statutes, ordinances and codes distinguishes this from OA45 - Permit Technician Assistant. Competitive Average Salary: Typical starting salary for this role is in the range $16.80 - $20.16 per hour, depending on your experience and qualifications. Comprehensive Benefits: Enjoy a robust benefits package and generous Paid Time Off (PTO). Learn more about St. Louis County benefits: Competitive Benefits - St. Louis County Website Public Service Loan Forgiveness: We participate in this program to support your financial future. Learn more about the program: Public Service Loan Forgiveness | Federal Student Aid Essential Function Examples: Answer and remediate any type of inbound citizen request for permit website navigation, e-permit portal, application and related forms for building, electrical, land disturbance, mechanical, plumbing and occupancy Identify proper permit type requirements, plan review, property research, fees and related tasks for permit processing Moderate Permit Application Center (PAC) verification for collaborating County departments or outside agencies review Provide assistance to lower-level employees and the general public Locate, maintain and update information maintained in software applications Conduct outbound customer service for permit concerns, approval and fee notifications May have independent work assignments not associated with other’s work Maintain filing, scanning and records Perform other duties as required or assigned Equivalent to a high school diploma or GED equivalent Two years of related work experience Minimum age 18 years old Preference may be given to applicants as follows: Public sector work experience Customer service focused Working knowledge of the County's permit website Understanding of the County's permit types SELECTION AND APPOINTMENT : A selection committee will evaluate the qualifications of each applicant which will include recentness and appropriateness of the applicant's education and experience, answers to the supplemental questions, results of employment references investigated and any other appropriate information available. The selection committee will admit to the interview only those persons who possess the most job-related qualifications and may establish admittance criteria beyond the minimum qualifications stated above. The interview will comprise 100% of the applicant's earned grade. A candidate must earn a qualifying grade of 70 or more on the interview to be eligible for appointment. After initial interviews with the selected candidates are conducted, an email will be sent to the address on file with instructions on how to complete and submit a Conviction Questionnaire. Candidates have 3 days to complete the required questionnaire. The five top ranking candidates, based on the final grade, will be certified to the Department Director/Appointing Authority who will make the final decision. All applicants conditionally offered a merit position will be required to submit to urinalysis to screen for illegal drug use prior to appointment. Screening will be performed by a reputable clinical laboratory. The cost of screening will be covered by the County. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. HOW TO APPLY : Applicants interested in applying for this position should visit our website at www.governmentjobs.com/careers/stlouis . We only accept on-line applications. EQUAL EMPLOYMENT OPPORTUNITY POLICY : The policy of the Civil Service Commission of St. Louis County is to support fair and equitable employment opportunities for all persons regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, marital status, veterans' status or political affiliation. Call the Division of Personnel at (314) 615-5429 for more information on this policy. St. Louis County Division of Personnel, 7th Floor Clayton, MO 63105 (314) 615-5429 Relay MO 711 or 800-735-2966 An Equal Opportunity Employer Fax: (314) 615-7703 www.stlouiscountymo.gov