911 Dispatcher

The purpose of this position is to respond to emergency and non-emergency calls for law enforcement, fire, and emergency services in compliance with County procedures to assure the safety of law enforcement officers, emergency services personnel and the public. SUPERVISORY RESPONSIBILITIES This position does not supervise other employees. ESSENTIAL DUTIES AND RESPONSIBILITIES TIME SPENT Answers incoming emergency and non-emergency calls; interviews callers and gathers details; prioritizes calls for service and determines appropriate personnel to respond; dispatches emergency responders; relays pertinent information to law enforcement and emergency services personnel in a concise, organized and understandable manner. 20% Enters and validates stolen vehicles and property; validates license plates and identities of missing and wanted persons. 20% Enters calls for service in Computer Aided Dispatch (CAD) System. 20% Monitors and maintains status of patrol units and coordinates ambulances and helicopters. 10% Operates emergency radio for Police, Fire, EMS, Probation, and other emergency responders contacts, Border Patrol Response Rescue Team, Forest Service Search and Rescue, and the Public Works Department when necessary. 10% Runs confidential criminal histories; booking pawn and prisoner information for officers and detectives; enters warrant entry and orders of protection. 10% Coordinates mutual aid as required; updates agencies that provide emergency response assistance. 10% Performs other duties as assigned. BUDGET RESPONSIBILITIES This position has no responsibility over any types of budget . PROJECT RESPONSIBILITIES This position does not have project responsibilities. ORAL COMMUNICATION DUTIES This position trains colleagues, explains County procedures or processes, responds to public inquiries, participates in meetings and negotiates or persuades. Incumbents in this position may be required to speak with the media, occasionally. WRITTEN COMMUNICATION DUTIES This position creates or edits documents, internal memos, emails and reports. INTERACTIONS WITH THE GENERAL PUBLIC Interacts extensively with employees, customers, the general public, vendors, regulatory bodies, and other groups and/or individuals and Institutions over the telephone, by email, and/or in person. <s