Behavioral Health Center Manager A (Job Appointment)

One of ten districts across Louisiana, MHSD was created by the state legislature in 2003 to oversee the delivery of publicly funded, community-based mental health, addictive disorders and developmental disabilities services to our area. MHSD serves adults, children and families of Orleans, Plaquemines and St. Bernard Parishes. Metropolitan Human Services District (MHSD) is seeking an experienced, collaborative, and results-oriented leader to serve as the Behavioral Health Center Manager A of the New Orleans East Behavioral Health Clinic. Reporting to the Behavioral Health Regional Director, this position provides operational leadership and oversight for clinic programs, staff, and daily operations to ensure the delivery of high-quality, person-centered behavioral health services. The ideal candidate is a strong leader with demonstrated experience in behavioral health, public health, or social services who excels in managing multidisciplinary teams, fostering collaboration, and driving continuous improvement. This role requires exceptional judgment, organizational skills, and the ability to effectively navigate complex situations while maintaining strict confidentiality and compliance with federal, state, and organizational regulations governing protected health information. The Clinic Manager is expected to promote a culture of teamwork, professionalism, accountability, adaptability, and mutual respect while ensuring efficient operations and exceptional service to the individuals and communities we serve. Come join our dynamic team, where we change lives ! This position will be filled as a Job Appointment. In the event that funds become available for a permanent position, the employee may be converted to a probational appointment. A master’s degree in a social science, health or human services, or health administration field plus three years of experience in health services, social services, nursing, or counseling; OR A doctorate in a social science, health or human services, or health administration field, or a medical degree plus two years of experience in health services, social services, nursing, or counseling. The official job specifications for this role, as defined by the State Civil Service, can be found here. Job Duties: Some key responsibilities as a Behavioral Health Center Manager A are: Provide leadership and oversight of daily clinic operations, ensuring the delivery of high-quality outpatient behavioral health and substance use disorder services. Supervise, coach, and evaluate multidisciplinary staff while fostering a culture of teamwork, accountability, and professional development. Ensure compliance with agency policies, accreditation standards, and federal and state regulations, including Medicare, Medicaid, and privacy requirements. Monitor clinic performance through quality assurance activities, audits, and performance metrics, implementing improvement strategies as needed. Collaborate with psychiatrists, nurses, counselors, social workers, and administrative staff to coordinate care and promote positive client outcomes. Oversee provider scheduling, staffing, and operational workflows to ensure efficient and effective service delivery. Partner with administrative leadership to strengthen billing processes, internal controls, budgeting, and financial operations. Represent the clinic in leadership, community, and interagency meetings while building collaborative relationships that support the agency's mission. Position-Specific Details: Appointment Type: Job Appointment - Not to exceed 4 years Compensation: The salary offered will be determined based on qualifications and experience. Note regarding the advertised pay range: The advertised maximum amount listed is the maximum salary a person can make while in this title/level over their career and not the maximum amount we are allowed to pay a new hire. How To Apply: No Civil Service test score is required in order to be considered for this vacancy. To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page. * Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete. Contact Information: For further information about this vacancy, contact: Tanisha Alexander MHSD Human Resources Business Partner tanisha.alexander@mhsdla.org Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities