HCBS Case Aide

The hiring range for this position is $56,520 - $63,211. The full range for this position is $56,520 - $79,064. The HCBS Case Aide provides para-professional support to the Home and Community-Based Services (HCBS) team. Responsibilities include supporting intake processes, maintaining databases and records, coordinating service documentation, and assisting with program communication and operations. Perform data entry in MMIS; maintain and audit electronic files and records. Assist with SSIS time proofing Coordinate medical record requests. Prepare packets for case managers or assessors, schedule appointments, track budgets, and send client notifications. Assist case managers in tracking signatures on support plans. Serve as liaison between case managers, providers, assessors, and other stakeholders; respond to program inquiries and provide technical support. Collaborate with internal departments (IT, Accounting) and external agencies to support program operations. Prepare, review, redact, and distribute forms, correspondence, and reports; update and monitor records and online systems in compliance with laws, regulations, and policies. Other duties as assigned. High school diploma or GED Minimum of two (2) years of administrative support or related experience An equivalent combination of education and experience may be considered Moderate to high proficiency in Microsoft Word, Microsoft Excel, Adobe Acrobat DC, and State and federal systems such as MMIS and SSIS Knowledge Case management principles and practices Community-based support systems and service coordination Interviewing techniques and intake procedures Customer service and conflict resolution techniques Recordkeeping and data privacy compliance Legal and program-related documentation Microsoft Office, Adobe DC, and government systems (MMIS, SSIS) Skills Conducting client interviews and performing intake procedures Providing excellent customer service and accurate referrals Managing and auditing records, databases, and client files Applying relevant federal, state, and local regulations Communicating effectively with diverse stakeholders Preparing reports and correspondence Using various computer applications for documentation and scheduling Navigating and coordinating complex systems and resources Identifying priorities, assessing needs, and taking decisive action to complete tasks efficiently and effectively Physical Requirements Ability to sit or stand for extended periods while working on a computer or interacting with clients. Ability to occasionally lift and carry materials or supplies up to 25 pounds. Ability to bend, reach, stoop, and perform light filing or document handling tasks. Capable of working in a standard office environment with frequent use of phones, computers, and other office equipment. Must be able to perform the essential physical duties of the job with or without reasonable accommodation. Additional Information Must pass a background check. Must be legally authorized to work in the United States. Kandiyohi County is an Equal Opportunity Employer.