CDOC-Faith and Citizen Program Regional Coordinator (Colorado Springs)

If your goal is to build a career that makes a difference and builds greater public confidence in good government, consider joining the dedicated people of the State of Colorado. Our professionals strive to support state government and the citizens of Colorado. Customer service is a key component for every position in state government as is the focus on ideas and ways to redesign the delivery of services in making state government more effective and efficient. In addition to a great agency and rewarding, meaningful work, we offer: Distinctive career advancement opportunities throughout the state system; Strong, secure, yet flexible retirement benefits including PERA Defined Benefit Plan or PERA Defined; Contribution Plan plus 401K and 457 plans. Member Contribution Rates . Correctional Officers I-IV qualify as "Safety Officers" and are eligible for increased PERA benefits; Medical and dental health plans; Short and long term disability coverage; Paid life insurance; 11 paid holidays per year plus vacation and sick leave; Wellness program, tuition reimbursement, training opportunities and more; Visit State of Colorado Employee Benefits. for more information. This position is compensated on a bi-weekly pay cycle. Who May Apply: This posting is only open to residents of the State of Colorado at the time of submitting your application. Job Location: Headquarters; Colorado Springs, Colorado The resulting eligibility list may be used to fill future vacancies at this location The Colorado Department of Corrections (CDOC) Faith and Citizen Program develops strategies and processes to enable facilities to provide opportunities for offender self-improvement and successful reintegration program utilizing volunteer organizations from the surrounding communities. This position exists to manage the operation of the volunteer system for the Department of Corrections within the assigned region, including recruiting, training and supervising volunteers. Analyze, implement, monitor, and direct all volunteer program activities within assigned areas of responsibility. Primary job duties include, but are not limited to : Project leader in a specified area of the volunteer system that assures compliance of rules, laws, regulations and procedures for the Faith and Citizen Programs system that encompasses personnel ranging from Facility Volunteer Coordinators, Chaplains, Volunteers, Program Providers, Mentors, Interns and other staff; Evaluate and respond to specific offender issues to tailor guidance to fit the unique circumstances while assuring security compliance; Research and develop new administrative procedures to efficiently enhance program recruitment and promote receipt of donations; Investigate and respond to questions relating to volunteer opportunities and programs; Provide essential consultation and direction to staff and administration on procedures related to the scope of Faith and Citizen Programs; Maintain technical expertise in assigned areas of faith tenets and practices in order to maintain compliance within security operations; Plan, develop and coordinate volunteer programs, objectives and volunteer staffing; Responsible for data input of offender faith changes and meeting with offenders to assist in the correct interpretation of the corresponding administrative regulation; Collaborate with facility program managers to strategize and tailor the volunteer programs to meet facility needs; Research and identify new areas for program growth; Position may have additional duties, as assigned; Position requires statewide travel. Ensure that the “Work Experience" section of the application is complete and contains all relevant work experience related to the position that you are applying for . This information will be used to help determine compensation for the position. "See resume" statements cannot be accepted in lieu of the "work experience" section of the application. Additional work experience will not be accepted after the job announcement close date for compensation purposes. Employees who are rehired or reinstated within six months of their separation will return at either their previous pay rate if hired into the same class level or based on their time in the class series, whichever is higher. Class Code & Classification Description: H1A1XX Program Coordinator Minimum Qualifications: Experience Only: Six years of relevant professional experience managing or coordinating a volunteer or work program, with demonstrated expertise in setting program objectives, developing policies, facilitating training, enforcing regulatory compliance, conducting quality assurance monitoring, determining participant eligibility, and analyzing data to drive strategic business outcomes. Or Education and Experience: Six years of combined relevant education and professional experience managing or coordinating a volunteer or work program, with demonstrated expertise in setting program objectives, developing policies, facilitating training, enforcing regulatory compliance, conducting quality assurance monitoring, determining participant eligibility, and analyzing data to drive strategic business outcomes. *Professional experience involves exercising discretion, analytical skill, judgment, and personal accountability and responsibility for creating, developing, integrating, applying, and sharing an organized body of knowledge that characteristically is: uniquely acquired through an intense education or training regimen at a recognized college or university; equivalent to the curriculum requirements for a bachelor's or higher degree with major study in or pertinent to the specialized field and continuously studied to explore, extend and use additional discoveries, interpretations, and application and to improve data, materials equipment, applications, and methods. Substitution: Work experience in the occupational field or specialized subject area of the work assigned to the job as listed above, which provided the same kind, amount, and level of knowledge acquired in the required education, may be substituted on a year-for-year basis. Required Competencies: Excellent organizational skills and abilities in problem-solving; Self-directed and motivated work ethic; Exceptional oral and written communication; Ability to gather, research and interpret data; Ability to provide excellent customer service; Significant interpersonal and customer service skills; Self-control, a strong sense of ability to work in stressful, potentially violent situations; Ability to remain alert, emotionally stable, and mentally resilient under pressure and observant throughout their shift; Tolerance to stress, confinement, and high-stakes interaction; Ability to read and comprehend the English language; Ability to effectively communicate fluently in English both verbally and in writing; Ability to create accessible documents and technical content that follows plain language guidelines with accessibility in mind. Preferred Qualifications: ( C andidates may receive higher ratings for possessing experience in the following preferred qualification criteria ) Experience interpreting complex rules, regulations, policies,