Case Manager

Performs complex case management work. Work involves reviewing and tracking case management activities; and assisting in developing program goals, objectives, and procedures. May assign and/or supervise the work of others. Works under limited supervision with considerable latitude for the use of initiative and independent judgment. Maintains a working knowledge of community resources; Coordinates referrals to community agencies and tracks outcomes of referrals; Completes client assessments and care plans by identifying psychosocial, economic and physical needs of clients; Documents all client encounters; completes and submits monthly reports; maintains comprehensive electronic client files, which include client notes, release of information, assessments and other medical documents acquired on behalf of the client; Reviews encounters and records of community prevention workers; Identifies problem areas, service gaps, and areas that are barriers to services in the Lubbock community; Coordinates organizational and community groups that are working to address social determinants of health; Develop and implement educational programs; Assists with the development of policy and procedures; May supervise or coordinate the work of community workers; Plan goals and objectives for assigned programs; Assist in budget preparation; Assist with health department social media; Additional duties as assigned. Experience in case management or social services work. Graduation from an accredited four-year college or university with major course work in social work, behavioral sciences, social sciences, public health or related field is preferred. Valid Texas Driver's License Required Knowledge and Abilities: Knowledge of local community resources for social service, mental health and healthcare; Skill in developing, implementing and monitoring service and treatment plans; Knowledge of current principles and practices of planning and program implementation; Knowledge of organization and administration of public health and/or human service programs; Knowledge of program monitoring and policy analysis; Skill in communicating effectively orally and in writing; Skill in interviewing; Skill in organizing and developing programs independently; Skill in establishing effective and constructive working relationships; Skill in use of personal computers and related software applications, including e-mail; Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community; Physical Requirements Occasionally stand and walk; Frequently flex upper truck forward; Occasionally lift up to 10 pounds; Occasionally push and pull objects; Occasionally flex upper trunk forward, partial flexing o knees; Occasionally reach above, at or below shoulder height; Continuously talk, see and hear.