CDOC Technician IV Inspector Generals Office

Who May Apply : This position is only open to Colorado state residents. Location : Colorado Springs, CO. This posting may be used to fill future vacancies at this location. If your goal is to build a career that makes a difference and builds greater public confidence in good government, consider joining the dedicated people of the State of Colorado. Our professionals strive to support state government and the citizens of Colorado. Customer service is a key component for every position in state government as is the focus on ideas and ways to redesign the delivery of services in making state government more effective and efficient. In addition to a great agency and rewarding, meaningful work, we offer: Distinctive career advancement opportunities throughout the state system; Strong, secure, yet flexible retirement benefits including PERA Defined Benefit Plan or PERA Defined; Contribution Plan plus 401K and 457 plans. Member Contribution Rates . Correctional Officers I-IV qualify as "Safety Officers" and are eligible for increased PERA benefits; Medical and dental health plans; Short and long term disability coverage; Paid life insurance; 11 paid holidays per year plus vacation and sick leave; Wellness program, tuition reimbursement, training opportunities and more; Visit State of Colorado Employee Benefits. for more information. This position is compensated on a bi-weekly pay cycle. Position will be responsible for the review of applications submitted for assessment of eligibility for employment. Query confidential data from the Colorado Bureau of Investigations, National Crime Information System and other criminal justice databases; analyze and interpret criminal history; research and obtain final dispositions of charges and other legal documentation; conduct preliminary background search in order to identify individuals that are not eligible for employment based on criminal history and/or behavior which would preclude an individual from employment; monitor data accuracy and correct errors. Ensure proper application of pre-employment standards to submitted applications. Position will manipulate various database tracking systems for pre-employment actions; manage data from supplemental applications. Primary Duties include, but are not limited to: Position ensures that employment criteria is being met and determines eligibility of employment by accessing suitability of applicant within CDOC Standards; Position reviews supplemental application packets to determine if disclosed information is true and factual, and validates criminal activity and time frames utilizing multiple information sources (NCIC/CCIC, warrant checks, Blackstone, NIBRS, Colorado Courts); Position conducts background integrity interviews to detect criminal conduct, behaviors and deception based on interview techniques, reviewing and analyzing all legal documents obtained through research and reports in order to make a final decision (pass or fail background) for eligibility of employment or to place applicant on hold pending receipt of additional information that could potentially change the outcome (employment decision); Position is responsible for contacting former employers and various judicial entities to obtain clarification of information provided on supplemental applications or during integrity interviews in order to facilitate the continued move through the background process; Manage and manipulate information within the Pre-Employment database and merge with various software to generate letters and communications; Coordinate with the Private Prison Monitoring Unit to exchange pertinent information relating to the background investigations and behaviors of applicants; Other duties as assigned. Ensure that the “Work Experience" section of the application is complete and contains all relevant work experience related to the position that you are applying for . This information will be used to help determine compensation for the position. "See resume" statements cannot be accepted in lieu of the "work experience" section of the application. Additional work experience will not be accepted after the job announcement close date for compensation purposes. Employees who are rehired or reinstated within six months of their separation will return at either their previous pay rate if hired into the same class level or based on their time in the class series, whichever is higher. Class Code & Classification Description: H4M4XX Technician IV Minimum Qualifications: Experience Only: Four (4) years of *technical experience which must include two (2) years of experience in searching, querying, and modifying extensive and complex computer databases to obtain and analyze specific information; working in an environment requiring significant levels of confidentiality; and providing exceptional customer service working with diverse populations and intense subject matter. Any experience less than full time will be prorated. (This experience must be clearly described in your own word, within the work experience of your application to meet this requirement.) *Technical work is skilled work in the practical application of specialized techniques, procedures, practices, or methods in order to accomplish tasks. The specialized work is a direct extension of a professional field which requires an understanding of that field in order to carry out the practical nature of the work Or Education and Experience: A combination of related education and/or relevant experience in an occupation related to the work assigned equal to four (4) years. A copy of your unofficial college transcript with your name, institution name, degree and date conferred must be attached to your application to verify your education. Required Competencies: Superior customer service; Excellent oral and written communication skills; Strong organizational skills; Strong computer skills; Exceptional interpersonal skills; Strong analytical skill and ability to readily recognize system processes, identify areas for improvement, and implement solutions; Exceptional conflict resolution and negotiation skills; Ability to interpret complex rules, regulations, policies, procedures, and guidelines; Ability to read and comprehend the English language; Ability to effectively communicate fluently in English both verbally and in writing; Preferred Qualifications: Relevant technical experience with the State of Colorado Experience with NCIC/ CCIC databases interpreting computerized investigatory tools; Experience and/or strong knowledge of conducting pre-employment integrity interviews; Experience performing legal research and analyzing legal documents; Experience interpreting complex rules and regulations; Experience analyzing and interpreting state and federal statutes. IMPORTANT INFORMATION The Assessment Process : Your application will be reviewed to determine if you meet the minimum Qualifications (MQ's). Applicants that meet MQ’s will be included in the Comparative Analysis process. Colorado Revised Statutes require that state employees are hired and promoted through a comparative analysis which may include, but is not limited to, a suitability screening, Online Assessment, oral assessment, written performance assessment or it may include a review of your application material and your responses to any supplemental questions by a Subject Matter Expert (SME) to assess and rank applicants in order to establish an eligible list for referral to the hiring manager for final consideration. Be sure the “Work Experience” section of your application is complete and specifically addresses your qualifications, experience, and accomplishments as they relate to the Description of the Job , Minimum Qualifications , Required Competencies and Preferred Qualifications as listed above. Resumes and “see resume” statements will not be accepted in lieu of the “Work Exp