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Provides direct support to community members before, during, and after 911 emergency service interactions to facilitate continuity of care and improve patient outcomes. Core member of the Mobile Integrated Health Program (MIHP) and works collaboratively with multiple Monroe County health & human service providers to address the issues of complex patients who receive 911 emergency care and/or use the Emergency Department (ED). The program uses mobile resources to deliver care and services to patients in an out-of-hospital environment in coordination with healthcare facilities or other healthcare providers. This job description is illustrative only and is not a comprehensive listing of all job functions performed. The following are essential duties for this position, performed with or without reasonable accommodation: Primary Provides emergency medical care at an Emergency Medical Technician (EMT) or Emergency Medical Paramedic level to include patient assessments, post-acute care follow-up and treatment compliance, screen patients for depression and substance use disorders, perform outpatient medication reconciliation, and administer vaccinations. Contacts and helps patients enroll in various social service programs as necessary to help patients close the gaps in care. Schedules and visits patients to complete social ecological assessments and follow up of patients as assigned. Responds on an as-available, as-needed basis to 9-1-1 emergency calls as dispatched by the Monroe County Central Dispatch Center. Interacts with other emergency service providers, ED staff and Care Management teams as necessary to coordinate care for patients. Analyzes historic emergency calls for service to identify patients requiring outreach services. Completes all training required in the time frames established , document and report all findings as requested. Evaluates program effectiveness and makes recommendations to improve the service delivery. -Processes all program referrals and assigns appropriate provider. - Secondary </d