CDOC - Administrative Assistant III - Parole Office Extraditions Unit

Who May Apply: This position is only open to Colorado state residents. Job Location: Denver, Englewood or Westminster Parole Offices . The resulting eligibility list may be used to fill future vacancies at these locations. If your goal is to build a career that makes a difference and builds greater public confidence in good government, consider joining the dedicated people of the State of Colorado. Our professionals strive to support state government and the citizens of Colorado. Customer service is a key component for every position in state government as is the focus on ideas and ways to redesign the delivery of services in making state government more effective and efficient. In addition to a great agency and rewarding, meaningful work, we offer: Distinctive career advancement opportunities throughout the state system; Strong, secure, yet flexible retirement benefits including PERA Defined Benefit Plan or PERA Defined; Contribution Plan plus 401K and 457 plans. Member Contribution Rates . Correctional Officers I-IV qualify as "Safety Officers" and are eligible for increased PERA benefits; Medical and dental health plans; Short and long term disability coverage; Paid life insurance; 11 paid holidays per year plus vacation and sick leave; Wellness program, tuition reimbursement, training opportunities and more; Visit State of Colorado Employee Benefits. for more information. This position is compensated on a bi-weekly pay cycle. Position provides direct administrative support to the Transport/Extraditions Unit staff Primary duties and responsibilities of this position may include but are not limited to: Monitor NCIC/CCIS for out of state arrests (YQ hit confirmations, located warrant, detainer notifications), other TTY messages, fingerprint arrest notifications, and criminal event notifications that come through from out of state agencies. Complete all required paperwork that is tied to arrests/TTY messaging; Daily communication with outside agencies from across the nation and US Territories; Process travel expenses/reimbursements ensuring accuracy and noting discrepancies. Enter all expense information into transport budget tracker; Process air travel by entering all itineraries and credit card purchases (hotels etc.) on budget tracker; Track and reconcile all air travel, expenses reimbursements, and any other credit card purchases on transport tracker with CORE; Collaborate and train with the Division's Business Office; Governor's warrant requisitions; Monthly warrant validations-researching information on all warrants and validating after any modifications are made by the Command Post or Community Parole Officer; Answer all group or personal email correspondence and phone calls from outside agencies; Track all out of state arrests, monitor tracker dates, and add any updates to all out of state arrests; Back-up for transport arrangements and related travel packets; Create and maintain office procedure manual containing specifics of all office procedures; Format and develop new forms as required; Provide excellent customer service by directing and/or responding to all stakeholders to include internal and external departments, other state agencies, offender families and the general public; Research information to resolve problems, concerns, errors, and/or complaints; Type, review, file, copy and scan various documents and memos as needed; Maintain a clear, concise and organized filing system electronically or physically; Make purchases using the state issued Purchasing Card (P-Card); Ensure clear and concise communication with supervisors and staff members within the work unit, various departments and other state agencies; Perform other duties as assigned. Residency Requirement: This posting is only open to residents of the State of Colorado at the time of submitting your application. Class Code & Classification Description: G3A4XX Administrative Assistant III Minimum Qualifications: Experience Only: Three (3) years of relevant experience in an occupation related to the work assigned to this position General clerical duties may include : T he accurate and timely completion and processing of documents and information; data entry; printing; scanning and making copies; scheduling; accepting reservations or registrations; arrange meeting logistics and equipment; reception and intake; record keeping, filing and maintenance; answering multiline phones and relaying messages; and general administrative tasks in an office support environment. Or Education and Experience: A combination of related education and/or relevant experience in an occupation related to the work assigned equal to three (3) years Ensure that the “Work Experience" section of the application is complete and contains all relevant work experience related to the position that you are applying for. This information will be used to help determine compensation for the position. "See resume" statements cannot be accepted in lieu of the "work experience" section of the application. Additional work experience will not be accepted after the job announcement close date for compensation purposes. Employees who are rehired or reinstated within six months of their separation will return at either their previous pay rate if hired into the same class level or based on their time in the class series, whichever is higher. Required Competencies: Self-control, a strong sense of ability to work in stressful, potentially violent situations; Ability to remain alert, emotionally stable, and mentally resilient under pressure and observant throughout their shift; Tolerance to stress, confinement, and high-stakes interaction; Ability to read and comprehend the English language; Ability to effectively communicate fluently in English both verbally and in writing; Ability to create accessible documents and technical content that follows plain language guidelines with accessibility in mind; Established proficiency in position-related office technologies, especially Microsoft Office (Word, Excel and PowerPoint); Ability to work directly with offenders in a prison environment; Exceptional interpersonal/customer service skills; Excellent written and oral communication skills; Efficient management/input of data and tracking; Strong ability to multi-task and demonstrate flexibility; Impeccable organizational, planning and prioritizing skills; Precise attention to details. Preferred Qualifications: Experience proof-reading, editing, or creating documents; Experience supporting a program or work unit; Experience with data-entry, checking and verifying; Experience with National Crime Information Center (NCIC) and Colorado Crime Information Center (CCIC); Experience working with confidential information; Experience creating and maintaining budgets and budget reports; If you are using the substitution, one year of clerical experience is preferred.