Student Accounts Coordinator

This position offers a variety of student-focused assistance in a supportive, cooperative, and fast-paced setting. The successful candidate will possess a high level of attention to detail, excellent organizational skills, and the ability to effectively and courteously communicate with a broad range of customers. This role supports the day-to-day operations of the Bursar’s office and student accounts functions. Coordinate a variety of special programs supported by UNA such as MOU’s, partnerships, and initiatives including associated eligibility determinations, awarding, and reporting; Responsible for oversight and collections of delinquent accounts receivable accounts; Responsible for TouchNet Marketplace including building of store fronts, adding merchandise for various departments, reporting, and training departmental/office/campus users as necessary; Respond by phone, email, or in person to inquiries from students, parents, administrators, faculty, or staff regarding student account detail within FERPA regulations; Advise customers concerning financial aid status, payments, deadlines, and existing balances; Process receipts, including cash, checks, and credit card payments for both student accounts and office/departmental accounts; Serve as a departmental representative at ROAR as a counselor to parents and students; Perform all other duties as assigned. ADDITIONAL DUTIES: To be determined. High school diploma/equivalent is required; Bachelor’s degree OR a minimum of three years of directly-related experience is required; Higher education work experience is preferred; Collections experience, preferred; Experience in a financial institution or clerical accounting experience, preferred; Prior cash handling experience, including balancing and reconciling, preferred. LICENSES, CERTIFICATIONS, OR REGISTRATIONS: NoneApplicants must upload a resume at the time of application as well as provide contact information for at least three professional references. For questions, please email employment@una.edu or call 256.765.4291 and select option #2. Selecting an option other than #2 will result in a delayed response.