🎁 Before you apply, rehearse this interview. Create your free WorkMundi account and get an Interview Training on HelpsYouSpeak — no cost, no card. I want my training →
Customer Service Representative 1 Spalding County Health Department District 4 Public Health 1007 Memorial Drive Griffin, GA 30224 Under direct supervision, works and communicates with the general public, internal customers and/or external customers to provide information and services targeted to meet customer expectations. All District 4 Public Health, County BOH employees are deemed essential employees in the event of an emergency. As such, you may be called on to participate in an event not limited to but including, staffing a shelter, a Specimen Point of Collection Site (SPOC) and/or Point of Distribution site (POD). When you are called on to participate, you are expected and it will be a part of your job requirement to participate, whether the emergency occurs during or outside regular work hours. Provides quality customer service to all customers Answers inbound calls in a timely manner Makes appointments; follows up with missed appointments by calling client to reschedule Follows communication “scripts” when scheduling the appropriate appointment Identifies customers’ needs, clarify information, provide solutions, refer programs/resources Handles all client inquiries Enters new client information into the system Updates existing client information Supports new program initiatives Able to adapt to changing policy and procedures Must abide by strict confidentiality requirements and all HIPPA guidelines Must be an active listener with strong phone and verbal communication skills Position requires employee to be detailed oriented; must be able to work efficiently and independently Self-starter. Fast paced work environment. Ability to multi-task, set priorities and manage time effectively Candidate must be organized Assist with community-wide events Other administrative duties as assigned Customer Service Representative 1 : (Annual salary $33,000) High school diploma or GED AND Six months of related experience handling customers’ questions, complaints and/or providing information Preferred Qualifications: Public Health experience Bilingual – Spanish speaking Computer experience (Word, Excel, PowerPoint, data entry, etc.) Must demonstrate excellent customer service and oral communication skills, to effectively interact with all levels of departmental personnel and outside customers Work requires ability to manage multiple duties simultaneously Benefits for Full Time Eligible Employees 13 Paid Holidays Generous Leave Package Employees Retirement System Health Insurance Dental Insurance Vision Insurance Health Care Spending Account Dependent Care Spending Account Life Insurance AD&D Insurance Disability Insurance Legal Insurance Long-Term Care Insurance Specified Illness Deferred Compensation (401K & 457 Plans) Atlanta Postal Credit Union For more information on the State of Georgia Benefits visit - http://team.georgia.gov/ Additional Perks A supportive and rewarding work environment Physical Activity Breaks Worksite Wellness Program Employee Assistance Program To learn more about District 4 Public Health visit - https://www.district4health.org/ Due to the volume of applications received, we are unable to provide information on application status by phone or email. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process. Applicants who are not selected will not receive notification. This position is subject to close at any time once a satisfactory applicant pool has been identified.</spa
Here's where they are and how to stand out in your applications.
14.070Jobs
3.674IN
80%EN
The sheer volume works in your favor: 14,070 open positions mean employers are actively hiring. But volume also means competition. India has the most listings (3,674), followed by the US (2,353), Singapore (1,258), Australia (1,128), and Canada (626). If you're flexible on location, check all five — your next role might be waiting in a market you hadn't considered.
FlexBoard is hiring the most aggressively (777 open roles), with remote zest jobs, wawa, vacancy global pro, and remote click jobs close behind. When you apply, research which employers dominate your target region. Their high volume suggests they hire often and may have clearer career paths.
Here's what hiring managers for customer service always ask: 'Tell me about a time you had to handle an angry customer. What did you do, and what was the outcome?' Prepare a real example where you stayed calm, listened first, and solved the problem — or escalated it thoughtfully. Show that you see conflict as information, not threat.
WorkMundi offers free interview rehearsal with browser voice (no AI, unlimited attempts) and a paid AI interview tool that listens and writes your answers live. Use one before you apply.