Library Volunteer - Job Search Assistant

OVERVIEW and iMPACT: Volunteer Job Search Assistants at the Appleton Public Library (APL) provide help to people searching for jobs for a variety of career and employment-related needs. APL offers free access to study rooms, computers with internet, and wi-fi, so volunteers can provide individual assistance to people seeking assistance. Volunteers are available at the library to assist job seekers with job searches, online applications, building a resume and cover letter, learning new skills (upskilling) using our FREE digital resources such as Gale Courses and Mango Languages, and exploring career changes. RESPONSIBILITIES and EXPECTATIONS: Providing employment assistance, training, and resources to people looking for work Teaching patrons to set up accounts and use online resources for employment, training, and education: - Job search sites (i.e., Job Center, Indeed, etc.) - APL upskilling resources (i.e., Gale Courses, Mango Languages) - Community resources (i.e., 2-1-1, community bulletin board, jobs/career/business bulletin board) Finding résumé templates and/or assisting with creating résumés Listening attentively and asking open-ended questions to help patrons identify and articulate job skills Printing, scanning, and copying on public APL devices Providing library directions (i.e., bathrooms) and hours QUALIFICATIONS and COMMITMENT: Passionate about helping others in our community Respectful and non-judgmental of individuals from diverse backgrounds, cultures, and abilities Able to provide friendly, patient, and non-judgmental instruction and assistance Proficient with a variety of computer skills: - Navigating websites and search engines - Microsoft Office suite - Various Internet browsers (Chrome, FireFox, Edge, etc) - Computers, tablets, and smartphones Able to work a weekly 2 hour shift Bilingual helpful but not required Training will be provided