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NOTICE TO APPLICANT This position will close at 12:00AM MST on the End Date. You must ensure your application reflects the correct and current information for your work experience, hours worked per week per position, education, personal information, etc. Only the information provided on this application is evaluated when determining compensation. Job Description PURPOSE SUMMARY. Provide first-level information and document processing support to in-person and telephone customers. This includes offering general and specific information, verifying and processing data, processing and maintaining documents, and researching and resolving problems. ESSENTIAL DUTIES. Greets the public, Title and Mortgage Company Representatives, and other employees, in person or telephonically, and responds or directs the individual to the proper person or section. 1. Answers questions and provides assistance on issues and documents related to the tax valuation of properties, property ownership and parcel transfers, legal descriptions, tax exemptions, address changes, and the process of converting mobile homes into permanent structures. Calculates Taxes Paid in Advance (TPA) for customers to pay taxes on mobile homes; and estimates advance taxes based on tax rates and notices of value. Demonstrates the use of aerial photos and website searches. Explains the breakdown calculations for personal, mobile home, parcel property tax values, and cap values for residential property. Explains depreciated values of personal property based on year and schedule, and the yearly tax rates. Explains exemptions and how they affect taxes. Performs research of electronic and paper records. 1. Researches records for MHIP (to move mobile homes) 2. Verifies owner information for NM Human Services Department 3. Researches and requests tax release deletions and/or changes. Prepares documentation and correspondence. 1. Issues Tax Releases for changes of mobile home titles or movement of mobile homes. 2. Prepares time-sensitive packets for tax assessment protests. 3. Prepares valuation freeze letters. 4. Prepares exemption approval or denial packets for churches and charitable organizations. <p style="margin: 0; padding: 0